BabylistReviews of babylist.com

A month ago, I purchased a $1200 stroller for my DIL. It was listed as an item that several people could contribute to because it was expensive but I paid the whole amount. I did this with another DIL when she had her baby but with a different company. Babylist WILL NOT SHIP THE STROLLER but says that my DIL needs to go into her account, locate the 'credit' and choose what to buy. Absolutely insane!

It’s been two weeks since I placed my order with no status updates regarding shipping date or est delivery date. They will not allow me to cancel order for refund.

This company is a proverbial joke, as evidenced by all of the one star reviews. I wanted to change the shipping address of the item I purchased, before they even shipped it, and I was told it wasn't possible. I double checked online, and the package was literally sitting in their warehouse. They have a huge leadership problem - it's obvious. In addition, to no phone support, it's almost impossible to find the chat button on their website - I would bet that this move is intentional! I

I was charged for items that were never in my cart! I changed my mind on purchasing anything from them but somehow they were able to charge me anyway. I disputed the charge but was unsuccessful. Never given the opportunately to return unwanted items because they were not delivered to me. Never use or buy anything from this company. Customer service is horrible, you can't talk to a live person, only virtual chat that gets you nowhere!

I am really upset. I received a text saying my gift to my daughter was delivered 1/23/24 but the gift was no where in sight. We looked on website that advised you to check with neighbors and allow more time. This is an unacceptable practice. Now they have requested I allow 5 more business days from 1/23/25. I will update my review on 1/30/25.

Worst experience they will try to keep all the funds people give you ! Most of their items can’t not be purchased with your own funds ! It’s a night mare

I’m so frustrated, I created a Babylist profile so that everyone could go to one place for my other THREE registries. I added everything I needed and wanted. But Babylist insists on promoting their gift cards! Do not buy their gift cards! Anyway I kept trying to figure out how to remove the item, couldn’t. So anyway a family member decided to purchase a Babylist gift card for $200. At first I was super excited but that quickly ended. I CAN’T PURCHASE ANYTHING OFF OF ANY OF MY THREE REGISTRIES!! I have to purchase ONLY from the Babylist shop! Not only is the shop Bull— the prices of items are dumb high/expensive they had nothing I wanted or needed and I can’t even purchase a gift card for visa or any other place at all. So now I’m stuck with this $200 useless gift card that is not returnable or transferable, I completely livid and pissed off! Of course I emailed the company right away-can’t wait to see what they come up with

I ordered items specifically that said they would be delivered before the date of the baby shower. I ordered them well in advance. The one order had about 10 items on it and the second order had two items on it. None of them were delivered prior to the baby shower. It was difficult to contact anyone. Once I did contact someone through the Live chat they were not very helpful and didn’t seem to care. I am understanding to certain point that things happen. I left myself more than enough time for my items to be delivered. It was a little embarrassing, going to the baby shower and looking at the display, wondering where my items were.