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Babylist (babylist.com) has 67 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
Showing 5 reviews with 2 stars · Clear filters
Roz H.
I am really upset. I received a text saying my gift to my daughter was delivered 1/23/24 but the gift was no where in sight. We looked on website that advised you to check with neighbors and allow more time. This is an unacceptable practice. Now they have requested I allow 5 more business days from 1/23/25. I will update my review on 1/30/25.
Riley G.
Good only as a registry for other to purchase items on. Any other feature is useless. The 15% "discount" just makes the items Amazon price. Overpriced, overhyped, not great for anything but a barebones registry site.
Nicole
I thought babylist was great until I got my first damaged order. Apparently if the items ship directly from a manufacturer, they require ZERO shipping materials? The customer service was helpful and kind, but if I order anywhere else, I get an object inside of a shipping box that is going to keep it safe during travel. Instead with babylist, you get a retail presenting box with a shipping label depending on what is ordered. This is super inconsistent and allows products to be damaged or more prone to easy breakage after being jostled around in the mail with no protection. I definitely deleted babylist only items off my list after this. I'm not trying to be 7 months pregnant and emailing them after my baby shower to deal with more damaged goods. Not cool, I'd think the business would want better for their customers.
Elena T.
Horrible customer service. On top of that when something came from them that was damaged not due to shipping but was packed this way they wanted me to go out of my way to ship it back for them to send me a new one. I refused and all I got was 8 dollar credit. The 15% discount code is only for one time use which is frustrating considering I have a large credit with them now. Totally disappointing.
Fallon T.
The website is not user friendly! I like that they had price comparisons on the website for each item but if you actually buy outside of Babylist store they will provide no help with tracking or customer service. Delivery time from Babylist are long and many of the items are overpriced compared to other retailers.. please don’t make this your only registry ….