BabylistReviews of babylist.com

Would give them minus grade, if possible. AVOID BABYLIST LIKE THE PLAGUE. We ordered gift for a shower, they took 3 weeks to deliver it. BUT THEY DELIVERED IT TO US RATHER THAN RECIPIENT, whose address we provided.. When we contacted them, their first response was that they could not pick up the huge, heavy box, that we'd have to take it to fedex, get credit for return, then reorder. W e are senior citizens and responded that it was not possible. They finally agreed to send Fedex to pick up gift and redeliver. Since their order form has no obvious place to write gift card, I asked how that could be done, and rep sent me on wild goose chase. Finally found it, but meanwhile phoned company. First they said, 14 minutes wait time. After five minutes wait, they then said 22 minute wait time. HUH??? When they finally answered, rep said hello, and before I could speak, he hung up. Called again, got 13 minute wait. Still waiting for their notification as to when fedex will pick up box.HORRIBLE!

I have randomly started receiving spam from this company. I don’t have a baby and have never heard of them. Clearly they are obtaining emails in illegitimate ways. Be warned.

I purchased a crib and when I went to assemble it and it was missing pieces they asked me to reach out to the manufacturer. After I told them it was sold out everywhere they still wanted to wait for the manufacturer to get back to me even though the manufacturer did not have a solution. The easy and quick resolution would have been to refund the money or offer to replace it with another crib instead of me not having a sleeping solution for my daughter.

I bought a gift through Babylist and was not able to cancel when I got the confirmation and realized it was being sent to me instead of the expectant parents. My order confirmation said "Orders may be canceled up to 45 minutes after you purchase." However, clicking that link (well within the 45 minutes) just sent me to a Babyllst website page telling me the way to cancel would be by clicking the link I had just clicked. It was an endless loop! When I talked to a "Happiness Hero" on the phone help line the next morning (since the help line wasn't staffed at night), he suggested I either refuse delivery of the package or else return it and reorder. Not very helpful! This company needs an online cancellation process that actually works.

I would give it 0 stars if that was an option. I wish I’d known how limiting Babylist is before setting up Group Gifting. When friends “chip in,” the money becomes Babylist store credit that you cannot cash out. If a brand or big-box retailer runs a better Black Friday/holiday sale (which happens a lot), you’re stuck paying with store credit at Babylist instead of buying where it’s cheapest. Babylist also doesn’t price match, so their price can lag behind OEM or retailer promos. The much touted 15% completion discount only applies to items sold by Babylist, has brand exclusions, and caps at $300, nice if it applies, useless if your item is excluded or cheaper elsewhere. I’ve also seen stale prices on linked retailer items; the “real” price only shows after you click out. Bottom line: Use Babylist strictly as a universal registry hub to organize links. For group contributions, choose a Cash Fund (Venmo/PayPal) or register directly with a retailer so you keep control during sale season. I learned the hard way that Group Gifting trades flexibility for store credit. I won’t use it again.

Awful company. Cancelled my very big order without any explanation in the last day of expected delivery (I paid extra for a faster delivery), support is useless and slow. I regret that I have another order there and now I’m afraid of long delivery or unexpected cancellation. I regret I paid them

Truly one of the worst options you can use. Paid $40 plus for shipping on their already over priced items just for it to arrive 7 weeks later. I was willing to pay extra for the simplicity but not for it to arrive 7 weeks later and after my friend had their baby. Customer service said it’s within their contracts and sent me a copy. Definitely avoid at all costs

Be very careful with this company. I spent $1500 on a gift for my daughters registry and after it said that it had shipped it cancelled all of the sudden. No refund, no explanation, no nothing. Just told it was a suspicious transaction. Let me be clear, I paid them and they took the money from my card and then they cancelled the order with no refund!!!!