My dress was so much better in person, I was worried the quality of the fabric and beading would be low. When the dress arrived I was blown away! It is one of the most beautiful and comfortable dresses I have ever owned. The beads are high quality, the stitching is strong, I did not lose a single bead all night, and the fabric was high quality, nice, soft, breathable and had a little bit of give in all the right places. I had zero scratches from the beading! 11 out of 10!! Buy this dress! You will feel amazing in it, also- sizing is spot on.
JE
Jennifer
My Only Issue is I Like Too Many!!!
I ordered a good many dresses knowing I'd be sending some back, but I wasn't sure what was going to work. In my experience, either it was true to size or I needed to size down. I don't know if I recommend doing what I did---ordering so many. I told myself I could keep 2, (maybe 3)--1 for the event that was coming up and the other for fun. Y'all! I kept 5 and I love them all!
Some items arrived super fast, while others took longer.
Returns were really easy and fair.
SA
Sarah
No communication at all. Cannot recommend
I bought a dress from the website. Followed the sizing guide really carefully. When it arrived it was a bit too big and so I decided to order the next size down to compare. The smaller size is the one I want to keep and so I submitted a returns request via their website to start the process of returning the bigger one. I received no returns instructions as per their process and so I sent a follow up email to their customer service email..still no reply. I've now sent two follow up emails and there's just radio silence. I'm now stuck with two dresses and no refund. I don't know what to do next as no one will communicate with me. The dress itself is actually very nice so I'm really disappointed as I won't order from them again if this is their customer service.
Response from BABEYONDFeb 27, 2026
Dear Sarah,
Thank you so much for taking the time to share your feedback. We are so happy to hear that you loved the dress. It truly means a lot to us.
At the same time, we sincerely apologize for the delay in our communication, which was due to limited availability during the public holiday. We completely understand how frustrating it can feel when you are waiting for assistance.
Regarding this matter, our customer service team has reached out to you on February 25 with detailed return instructions to guide you through the process. We hope you have received the email and that the information has helped resolve the issue. If you have any further questions, please feel free to contact us directly. We will be more than happy to help right away.
We truly hope this experience has not affected your overall impression of the dress or your excitement about wearing it. Your satisfaction is very important to us, and we are continuously working to improve both our size guidance and our response time to better support our customers.
Thank you again for your understanding and for sharing your experience with us.
Warm regards,
BABEYOND Customer Service Team
AK
Alexandra K.
Definitely recommend!
Items exactly as they appeared, true to size and very responsive customer service. Really helpful when I realised I would need the items before the advertised delivery window, and helped to arrange delivery in time. Thanks so much!!
AB
A Babeyond F.
I expected costume-quality, but…Hooray!!
I expected costume-quality flapper dress, but WOW was I pleasantly surprised to find actual attention to the details of the construction...especially for the price! The company is an actual company, doing great work, with humans that follow up for that personal touch. Its so refreshing to find a real company in an ocean of knock-off fake online companies that, all too often, disappoint.
MA
Mrs Andreea P.
Big mistake
I should have checked the reviews before ordering. The package arrived after 5 weeks. New Year was gone and the dress not needed. Struggling to return that guess what.. not accepted unless within 2 week window! On their return page, my order number is "not found". Then try emailing, nobody gets back. What a scam!
Response from BABEYONDFeb 5, 2026
Dear Andreea,
Thank you for continuing to share updates on your experience, and apologize for the delay in responding over the weekend.
We are truly sorry that your order did not arrive as smoothly as expected. Due to the holiday peak period, deliveries were generally slower than usual, and in this case, the carrier was unfortunately unable to successfully reach you during delivery attempts. Together, these factors led to the delay, and we sincerely apologize for the inconvenience, especially that your order arrived after the New Year.
Regarding your return request, our return policy allows returns within 14 days of delivery. As your request was submitted slightly outside this timeframe, it could not be processed automatically. However, due to our shipping delay, your order arrived later than expected. Our team promptly handled your return on Monday, February 2, and reached out to you via our official email with detailed instructions. Please check your inbox for the confirmation email.
We genuinely appreciate your patience and truly value your feedback. We are committed to making your experience better.
Warm regards,
BABEYOND Customer Service Team
SA
Shawn A.
Love the quality of products
Love the quality of products, would love to see a speakeasy line of dresses that are more sexy, shorter, and look good with garters and stockings.
RG
Rachel G.
I converted my points into a reward and…
I converted my points into a reward and was looking to purchase a pearl necklace. I unfortunately missed the deadline of the expiration date by hours and reached out to customer service for assistance. They were so understanding and emailed me a new discount code for the same amount so I could purchase the necklace. I’m so thankful and excited to wear my dress for our upcoming company yacht party!
Thank you!
