Dresses were perfect! Great details and good fit! I’ve gotten tons of compliments and recommended the website to friends. The dresses were true to size charts. Fast and free shipping was also nice
CL
Connie L.
Green Peacock Flapper Dress and Accessories
Shipping was phenomenal. The dress and related items were well packaged and protected for shipping purchases. The dress fit just as expected, and was extremely comfortable to wear. Love the option to match accessories through the suggested products. Will definitely be back for the next gala event!
GS
Georgia S.
Beautiful merchandise and great customer service.
I do not order online very often, but decided to take a chance. The dress I ordered was a perfect fit. The sizing chart provided was very helpful - I would have definitely ordered the wrong size without it! I love that other customers had shared images of themselves in the dress I ordered so I could get an idea of how the dress fit on different body types - that’s really what influenced me to make the purchase. I also ordered a necklace and was initially shipped the wrong item, but Babeyond customer service made things very easy to return the item and get the correct necklace. I would 100% shop with them again.
Response from BABEYONDMay 21, 2026
Dear Georgia,
Thank you so much for this thoughtful and detailed review! We are absolutely delighted that you chose to take a chance on BABEYOND, and that our dress and customer service exceeded your expectations.
It is wonderful to know that our size guide and the real-life photos shared by our customers provided the clarity you needed. Our constant goal is to make sizing as intuitive and accurate as possible, allowing everyone to visualize how our designs fit different body types before making a purchase. Hearing that this helped you buy with confidence is incredibly rewarding for our team.
We also want to sincerely apologize for the initial mix-up with your necklace. While we deeply regret the oversight, we are glad our customer service team could resolve it promptly for you. Your feedback serves as an important reminder for us to be even more meticulous in our packaging and fulfillment process to prevent this from happening again.
Thank you once again for your kind words and valuable support. We look forward to providing you with an even better and more seamless experience next time!
Warm regards,
BABEYOND Customer Service Team
CJ
Christina J.
Laughable Customer Service
As long as nothing goes wrong, this company is great. Keep in mind that their sizing is not entirely accurate so size up.
When something goes wrong, it will be nearly impossible to resolve. Customer service is slow, shipping is slow, and of 3 packages in my order, one was never given to the shipping partner and it has not been a months long process trying to get a refund for items that were never received.
The quality is meh, nothing better than what you could get from Amazon, but with a much more complicated return policy and horrible customer service.
Response from BABEYONDMay 11, 2026
Dear Christina,
We are truly sorry for the bad experience and the stress this has caused you. We know how upsetting it is to wait for a package without getting a clear answer, and we sincerely apologize for the delay in our response and the time it took to resolve your refund. You deserved much more care and far better communication from us during this process.
We are deeply sorry that we failed to inform you of the logistics issue as soon as it happened and didn't step in quickly enough to fix it. We realize that our silence and the slow resolution only added to your frustration, and we take full responsibility for that lack of efficiency.
Please know that we have now processed a full refund for the items that didn't reach you—please check your account for the update. We are truly grateful for your honest feedback, as it helps us realize where we need to improve our shipping oversight and response times to ensure we do better.
We sincerely apologize once again for letting you down. We hope to have the chance to provide you with a much happier experience in the future. If you have any other concerns, such as questions about sizing, returns, or exchanges, please don’t hesitate to reach out to us at [email protected]. We are committed to providing you with the attentive and quick service you should have received from the start.
Warm regards,
BABEYOND Customer Service Team
CL
Claire
Fabulous dresses
Fabulous dresses. So glad I have discovered Babeyond
Every dress is great and the accessories!!
TM
Trista M.
We got the pearl wrap for my daughter’s…
We got the pearl wrap for my daughter’s prom dress to give it old Holly glam
DJ
Daniel J.
I was really impressed with the quality…
I was really impressed with the quality of the dresses and head pieces. Much better quality than I had expected. I had to exchange and returns were easy. Great product and great company. Highly recommended!
