BABEYONDReviews of babeyond.com

Response from BABEYONDNov 6, 2025

Hi Patricia, Thank you so much for your feedback and for sharing your experience with our products. We’re thrilled to hear that the dress and gloves fit beautifully and that you like them. We are very sorry to hear about the issue with the headband. Providing the best experience for our customers is always our goal, and this is certainly not what we intended. All of our products go through strict quality checks before leaving our warehouse, so this may have been caused by unexpected pressure during shipping, which loosened the rhinestones. Your feedback is very valuable, and we will work on improving our packaging to ensure products arrive in perfect condition. In closing, we wish you a wonderful performance and will do our best to provide you with an even better experience next time. Warm regards, BABEYOND Customer Service Team

Response from BABEYONDNov 6, 2025

Hi Aly, We’re very sorry to hear about your experience. This is absolutely not what we want for our customers, and we sincerely apologize for the issues with the strap and zipper. Please rest assured that we are taking your feedback seriously and will strengthen our quality checks to prevent this from happening in the future. Regarding your order, our customer service team has already reached out to your email with a solution, so please check your inbox for the details. Thank you for bringing this to our attention. We appreciate your patience and hope to make things right so you can enjoy our dresses as they were meant to be. Warm regards, BABEYOND Customer Service Team