AW BridalReviews of awbridal.com

Excellent communication - they checked in before making the dress to ensure measurements were correct, the dress also arrived 2 days earlier than expected. Its made well and a great style. Im quite impressed! :)

Dress was great. Fit perfectly. Good price. Be aware duty fees will be billed later in addition ( it is in the shipping policy) but if like me you might not read those and this is something new since tariffs started up and now apply to items under $800 as well. Responsive to inquires in timely manner. They work with you to make any issues right.

After ordering a standard size (nothing custom!), delivery went smoothly and the dress seemed well made. That’s where it all went wrong - the measurements were over 5 inches out to what was ordered. What should be a simple return process for a clear error turned into the stuff of nightmares - pictures demanded (these weren’t then good enough!), and after 2 weeks of back and forth they eventually asked to return dress at my own cost to a US address (£15). A partial refund of 40% was offered to not go through this hassle. Just completely unacceptable on THEIR error. I recommend avoiding at all costs. EDIT (3 weeks later): AW Bridal have now offered a higher (still partial) refund of £70 (around 65%) which I have accepted and amended from 1 to 2 stars (as am still out of pocket for the experience!).

A W Bridal's dresses are great, really beautiful and well-made. The service was speedy and always polite. I'm very happy with my dress.

Thank you so much for the beautiful dress you made for me. It was a custom dress that i ordered. It fits perfectly. Although it was custom but it was done less than 2 weeks and shipped to me less than a month. I was very pleased by the service. I will definitely recommend this site. Once again thanks for everything 🥰🥰🥰

The customer service was great! They helped me make sure my order was correct, and helped me with changing the shipping so easy! The dress came super fast and fit very well!

I am 8 months pregnant, and I was so anxious about this dress, but AW Bridal not only sent it on time (early), but they also took careful attention to the crafting so that it fits like a gem. I feel comfortable and confident to support my best friend on her big day, and I'm so thankful for AW Bridal and their craftsmanship to make it all possible! Impressed is an understatement. I also used them for my own wedding, and it’s been a win both times :)

Order the dress in advance because they want to confirm with you that you ordered the right size because it’s customer made. It came in right on time and it is beautiful!! It fit my daughter flawlessly. It’s her graduation party dress and took professional photos with it. It is beyond gorgeous. Aw bridal kept in touch via email and made sure I got it on time.