Katherine
Not worth the hassle
After ordering a standard size (nothing custom!), delivery went smoothly and the dress seemed well made. That’s where it all went wrong - the measurements were over 5 inches out to what was ordered. What should be a simple return process for a clear error turned into the stuff of nightmares - pictures demanded (these weren’t then good enough!), and after 2 weeks of back and forth they eventually asked to return dress at my own cost to a US address (£15). A partial refund of 40% was offered to not go through this hassle. Just completely unacceptable on THEIR error. I recommend avoiding at all costs. EDIT (3 weeks later): AW Bridal have now offered a higher (still partial) refund of £70 (around 65%) which I have accepted and amended from 1 to 2 stars (as am still out of pocket for the experience!).