AvidXchangeAvidXchange is the AI-powered accounts payable (AP) and payments solution built for mid-market businesses. We combine AI that eliminates manual work with over 25 years of experience and data intelligence to get it right, so finance teams can move faster, pay smarter, and operate with complete confidence. Over 8,000 growth-driven businesses rely on AvidXchange to deliver greater efficiency, tighter control, and real-time visibility into their AP process and to execute millions of payments with accuracy and enhanced security through our proprietary payment network.For more information, visit avidxchange.com.
AvidXchange (avidxchange.com) has 83 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Erek
The AvidX team is very responsive and thorough. I can email them a variety of questions, and they always get back to me quickly. Even when they are not able to help me with an answer (which is rare) they reply back and explain why. Ciera and Ginger have been great colleagues to have and we very much appreciate their professionalism.
Sissy D.
Shelley DeBerry was great to work with in our transition from CC payments to ACH payments. Top notch customer service. The process has been seamless. Highly recommend Avid Exchange!
Response from AvidXchangeFeb 19, 2026
Thanks for the kind words! We're thrilled to hear your transition to ACH was seamless and that the customer service stood out. We appreciate the recommendation!
Melissa
I have not encountered any issues with our daily report in quite some time! Ciera and her team are always extremely helpful and pleasant to work with!
Response from AvidXchangeFeb 19, 2026
Thanks for sharing! We're so glad to hear things are running smoothly and that you've had a great experience with the team.
Ayanna
I love working with Avidxchange! My company has been working with Avid for the past 5 years now. Avidxchange has made automating our accounts payable system so easy! We now have a process that works efficiently and our customers are receiving payments at a faster rate. Whenever I have a question, Avid's customer service team is quick to respond.
Response from AvidXchangeFeb 18, 2026
Thanks so much for the kind words! We're glad to hear that AvidXchange has helped streamline your AP process and speed up payments — and it's great to know our support team has been there when you’ve needed them!
Rich
What makes AvidXchange a great business experience is the streamlined functionality of the platform and ease of use, combined with a Customer Service commitment from all of the team at Avid. All elements come together for an efficient, paperless AP experience.
Response from AvidXchangeFeb 18, 2026
Thanks for the great feedback! We're happy to hear the platform's ease of use and helpful customer service have made a difference in your AP experience.
Derreck M.
I’ve had a great experience using AvidXChange because it keeps everything in one place and makes it easy to track invoices and payments. The visibility into approval status really helps when following up with vendors, and overall it’s made our AP process faster and more organized.
Response from AvidXchangeFeb 18, 2026
Thanks for the great feedback! We're glad the visibility and organization AvidXchange provides have helped streamline your AP process.
Natasha
AvidXchange is straightforward to use. For recurring invoices, we can configure them so the distribution details are already allocated before the invoice even reaches our queue. Their updates are intentional and well‑timed, typically released when clients are least likely to be actively using the system.
Response from AvidXchangeFeb 18, 2026
Thank you for the kind review! We're happy to hear that features like recurring invoice setup and thoughtful platform updates are making your experience more efficient.
Lindsey K.
AvidXchange has made our experience more efficient and streamlined by automating accounts payable, reducing manual work, and improving visibility into payments. It’s helped us process invoices faster, cut down on errors, and maintain better control and consistency across our AP workflows.
Response from AvidXchangeFeb 18, 2026
Thanks for the great feedback! We're glad automation and improved visibility have helped make your AP process more efficient and consistent.
