Jose
Alexandria has been incredibly…
Alexandria has been incredibly responsive and helpful with the information she has provided me. She made the request to switch my method of payment so easy, I look forward to working with her!

AvidXchange is the AI-powered accounts payable (AP) and payments solution built for mid-market businesses. We combine AI that eliminates manual work with over 25 years of experience and data intelligence to get it right, so finance teams can move faster, pay smarter, and operate with complete confidence. Over 8,000 growth-driven businesses rely on AvidXchange to deliver greater efficiency, tighter control, and real-time visibility into their AP process and to execute millions of payments with accuracy and enhanced security through our proprietary payment network.For more information, visit avidxchange.com.
AvidXchange (avidxchange.com) has 83 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Jose
Alexandria has been incredibly responsive and helpful with the information she has provided me. She made the request to switch my method of payment so easy, I look forward to working with her!
Tiffany A.
Having someone to connect with and help straighten our account contacts out has been extremely helpful. Love the customer service!
Cecilia V.
Ginger Lunsford was super responsive and helpful! She responded promptly to my request and provided exactly what I needed.
Vicki F.
Ellie Singleton has been my go-to for everything AvidXchange for over a year now. Her expertise and great communication have made using this service effortless. We appreciate the support Ellie continues to provide and look forward to a continued partnership with AvidXchange.
JAMAL H.
Over the last year I've had different situations that required attention with the company and due to the help of Cecily Williams all of my concerns were handled quickly and pleasantly. She was very well equipped and educated to handle everything that I was struggling with and I was actually amazed at her knowledge. There have been multiple situations throughout the last year where I contacted her and she helped me even though it was not in her Department. If she wasn't able to help directly she pointed me in the direction of those that would help or she would have those that could help, reach out to me in a timely manner. I'm very grateful to her and her team for their professionalism willingness to help and business knowledge.
Steve M.
Keslie was extremely helpful in resolving my payment issue. Excellent customer service and a great experience overall. Thank you!
Karen
Both Ginger and Shelly are amazing. Always helpful and FAST
Jennifer
Shelly DeBerry has fantastic customer service and helps with little issues that pop up quickly and efficiently. She makes my job so much easier as does this platform. Thank you!!