Dave
Seamless and QUICK!
147602 ordered online was informed I would be contacted wthin 7 days of my order and on day 7 my 59 Nash Metropolitan was picked up. Was delivered from Denver to San Diego 2.5 days later. Great service!
Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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509 approved reviews, newest moderated first
Dave
147602 ordered online was informed I would be contacted wthin 7 days of my order and on day 7 my 59 Nash Metropolitan was picked up. Was delivered from Denver to San Diego 2.5 days later. Great service!
Damon S. G.
I was thoroughly pleased with the care and concern for my car. There was good communication and delivery arrangements were considerate of my time. I would fully recommend them to anyone.
Anthony N.
The shipping was great. The customer service was great and that's why I choosed this company. I would use them again. The prices were lowest in the business
Sud
This is the first time we used Direct Express Auto Transport and had a great experience. The website is very user-friendly. They clearly provided the rates without soliciting any personal information. They provided the best rate. You can setup shipment using an online form which is easy and simple. Since this was our first time using the company, we decided to speak to someone before placing the order. The Customer service rep was very friendly and professional. She addressed my questions and concerns regarding shipment dates before placing the order. The Driver was also very professional. He arrived exactly on the estimated pickup date and delivered the vehicle promptly. The whole process was very smooth.
Praveen
I was worried about shipping my car as it was the first time I was shipping i. The transport guys were kind enough to explain me the process and the timelines, which indeed they maintained and delivered the car as promised on time. Next time if have to ship if will not have a second thought about this service. Thank you much.
Edith
good customer service
Akalam T.
Autotransportdirect is the best company ever. This company customer services is excellent, they found me a driver within my seven day window and they came on time. I will highly recommended, this company go every one I will do services again with auto direct transport in the near future.
Maureen D.
After reading positive online reviews, I decided to call Direct Express to further discuss the option of having them transport my vehicle from Virginia to California. My customer service rep was frie ndly and professional. After gathering information regarding my vehicle and its intended destination, she gave me a quote and my pick-up/delivery options. The entire phone call took less than fifteen minutes and I was so pleased with the reasonable and up-front quote that I decided to book my vehicle's transport immediately. On pick-up day, my driver was early! He too was friendly and efficient. The meet-up, inspection, loading, and paperwork process was completed within an hour. And I am happy to report that my vehicle was delivered on-time and in perfect condition to its final destination in Southern California. Thank you, Direct Express. I would use your company, without hesitation, for any future transport needs I may have!