Ashoknath R.
Right on time meeting my denands
Excellent service and made my life easy with the accurate shipping needs.
Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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509 approved reviews, newest moderated first
Ashoknath R.
Excellent service and made my life easy with the accurate shipping needs.
Adam
I used Direct Express for the second time to ship a car from CA to IL. They were quick to pick up and fast to deliver, despite a large winter storm to hit the midwest.
Angel de A.
The whole experience was positive. They sent me instructions via email describing how the process would be unfolding. However I did call to make sure things were happening behind the scenes and indeed they were. I thought the price was adequate, I did not have time to shop around or look for cheaper prices. The car was delivered clean and a day early. Overall I feel satisfied with their service.
sam
This company is fantastic. Everything on time no delay at all. I got my car in timely manner therefore, I would highly suggest to go with this company. Thank you Direct Express Auto Transport .
david K.
I had to move from Texas to Illinois for job, so instead of driving, I had my car shipped with direct express auto transport. They had great customer service, fair rates, and got my car to its destination quickly and with no damage.
Jessie R.
First time ever that I ship my car. I was scared but it was all good. Pick up was on time but delivery was late a day. Car arrived dirty with oil stains but just a wash took care of that. Overall it was great working with them. Would use again.
Katie V.
Direct auto transport was the second transport company I tired when shipping my vehicle from Texas to California. The first company never returned my calls or quite requests. Ashley and her team from direct auto transport were the exact opposite. Phone calls are always answered in a timely manner, their exemplary customer service is apparent over the phone and special attention was paid to our circumstance that required extra forms and power of attorneys.
Karthik
I had a constraint that my vehicle needs to picked up on time as I was moving out from Portland Oregon and I didn't get to hear from auto direct for the first 2 days from the day I've chosen the pick up date. I called them up and they said they would definitely do it on time and the car would be assigned a truck soon. A day later, I got an email saying they assigned my car and next day i got a call from truck driver asking me if he can pick up next day. Then that's it. All went good. I shipped my car next day and I was the person on receiving end too as I flew from Oregon but due to online form restrictions I've given my girl friend's contact and truck driver called her on 5th day and I called him and everything went so smooth. Next day I picked my car and thank god I had my car on time. When I first looking at online forums people scared me off saying they would take a couple of weeks, may be month and all but, auto direct service and the truck agency I was assigned to were extremely prompt and I am so happy for this!! Don't bother about other online forums and reviews. I would give 5 star to this agency. And wait, the cheapest online deal I found was only thru Auto direct. Everyone were saying it would at least cost me 900-1200 on an avg. But I just got it for 784!!