Direct Express Auto TransportReviews of autotransportdirect.com

Direct Express gave us great service from start to finish. I had never shipped a car before and they patiently helped me. They were really helpful coordinating the drop off. Thanks

I am very pleased with the service I received. I was able to call on a Monday have the car picked up in Oregon on Tuesday and delivered to southern California on Thursday. Very professional and courteous service.

Direct express auto transport were very nice when I first made the phone call. They were able to give me a very accurate quote quickly on the same phone call, also they were cheaper than the other car shipping companies I had called. They were able to set a a delivery truck very promptly within one to two days and sent me all the information for my driver. They called me when vehicle was picked up and as they were on the road to let me know what was going on with the delivery. They called me before they were about to show up with the car. There were very nice and there was no damage to vehicle during shipping. I was very pleased with the whole experience with direct express auto shipping and will use them again in the future

They picked the car on time as committed, driver picked my car near to my house, he is very friendly, and noted all the dents and damage exists in the car, loaded my car to their truck, and given a receipt. Within 6 days, i received my car in good shape, but little dirty, due to open truck. If they can develop any online portal to track our vehicle is good, i hope they will do in future. Overall good.

I must tell you....I don't usually write reviews. I expect all companies to provide excellent service so I never bother unless there is a problem. However, I have to say that the service was great. I have been looking for a credible auto transport for my 2005 Mustang for months since moving from Delaware to Miami. I wasn't in a rush to get my car so I took the time to do the research. Most moving companies are scam artists that I have read either don't pick up your car or do not refund your money if there is an issue. In saying that I was very weary. I was sent a quote from a friend for Direct Express that was very reasonable ($534 as opposed to ~700 with other companies). Immediately, I thought it was too good to be true so I went to the BBB website to read reviews. Some were awful (ranged from 2012 and below) and the company was not credited so I was about to pass. I checked some other sites for more recent reviews and they all looked good so I gave them a call. The woman I spoke to was nice and knew her stuff. I had a lot of questions but she was patient and took her time. They took a deposit and told me that someone would contact me within the next 3 days when the truck was booked to pick up my car. This made me nervous. However, someone did contact me. The guy I spoke to was really nice! He told me someone would be there on Wednesday to get the car early afternoon. He actually got there that evening but traffic in the tri-state is a monster and they kept me updated throughout so no biggie. My car got dropped of 3 days later right to my doorstep. One day earlier than what they told me. Overall the service was great and restored my faith in transport companies. My only gripe is that they don't do motorcycle transport, I would use them for that if they did. Great job guys!

Direct Express made the process of shipping my daughters car to her from CA to VA , a very easy process . We paid for expedited service and were notified within a few days of a carrier to ship the car . George showed up on time and delivered the car to my daughter in a timely matter ; in fact he arrived early . He texted me his exact location and because of his early arrival time , he even offered to drive the car that he had already unloaded , to my daughters location , for her convenience . The car arrived in great condition . This was our first experience with shipping a car and George and Direct Express made it an easy , streamlined experience!

I needed my BMW 750 LI shipped from Las Vegas NV to Niagara Falls,NY. I called and spoke with Edith at Auto Transport services and she guided me through very professionally.When I got my car delivered the driver waited one hour for me to arrive, because I was travelling out of country . I want to thank the Direct Express Auto Transport for very good service and must congratulate them for hiring and training associates like Edith. Regards, Raj Grewal

I was shopping around for the quote then I came across this company. The quote was the best among all so first I had a doubt then I thought let's give it a try. I requested for expedite service as the price was similar to the standard service offered by other companies. My car was picked up on 2nd day of my order date and I got my car delivered on the 6th day morning. I didn't expect that It would be so fast or else I would have saved some bucks for my rental car. Origin was El Cerrito, CA and destination was St. Louis, MO.... Excellent service .... Good that I tried