Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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509 approved reviews, newest moderated first
Nirman G.
Order # 214052. This was the first time I transported my vehicle. I am fully satisfied with the service Direct Express Auto Transport. I got my vehicle in the same condition I dropped off with any damage or scratches. I highly recommend this service for transportation. Furthermore, the customer service representative Jessie, and she was very helpful for providing required information.
Alycia
I received help quickly and all of my questions were answered in detail. The only problem I had was thinking I did not receive a confirmation email, but I later realized it was sent to my spam folder. Other than that, the process was quick and effortless.
Dave
This was my first time shipping a vehicle and I must stay Direct Express Auto Transport made it very easy for me. They were on schedule, easier to work with and not to mention they had the best price with the other competitors who is also BBB verified.
Jill N.
I would say if you are looking to transport a vehicle that Direct Express Auto Transport should be the first one that you look at, my vehicle came fast and I am happy with the service. You could pay more and get the same service and that is money thrown away. thank you I would use you again.
Karthick S.
Excellent service I shipped my car through direct express and my car is picked up in a single enclosed carrier which I didn’t expect and it is picked up on a next business day I booked and delivered to my destination even before the time it was promised to me. Thanks to Jessie (my customer service representative).
Randall
Outstanding Quick Service! Pick Up On Time In Utah Delivery The Next Morning In CA. Not A Scratch On The Car. Jesse Did A Great Job Getting Schedule To Meet My Needs. Thank You Very Much. I Recommend You To All Transport Customers. Randall
Erica
I have used Direct Express Auto Transport twice this year and I received the same great service & safe transport of my vehicle. I placed my order(#211816) with Ashley and was assigned a driver the same day. Andy, the driver for my most recent vehicle transport, was friendly and handled the pick-up & delivery of my car with care. Definitely will use Direct Express Auto again!
Michael R.
Kelly was very helpful with arranging my transportation needs. Both my pick up and delivery dates were both accurate. Very pleased.