Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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509 approved reviews, newest moderated first
Charles C.
Order# 216935. Jessie was a pleasure to deal with. My truck was picked up within 2 days and arrived 2 days sooner than expected. Driver was very pleasant. I have used Direct Express Auto Transport many times now and will continue to do so when I need vehicles transported. Did I mention they were hundreds of dollars cheaper than anyone else I could find. Great Job.
Darren M.
Our move with Direct Express went flawlessly. Our customer service rep Jessie helped answer any questions we had. Our move was 2,000 miles and Direct Express was there to help us every step of the way. Thanks again. Order number 216421
Craig M.
They did an amazing job. Very easy to work with kept me informed. Even during the busy holiday they did great work I will use them again.
Brion F.
Order #216765 service was great my car was picked up the same day I needed it to and was dropped off earlier than I expected I’d recommend this service to anybody looking to transport their car
Wael El A.
I have been shopping online for the most professional transportation company out there until I came across Direct Express Auto Transport, rite from the beginning they were very professional with their communication as well as being very competitive with pricing, my vehicle was shipped form NY to CA. The pick-up date was accurate as well as the delivery date. Nevertheless the car arrived the same way I dropped it (in great shape) not one scratch, I highly recommend using this company and I will be for sure using them again as well as sharing the good word with all the friends and family.
Catherine C.
I had a great experience with Direct Express Auto Transport. Their service was quick and easy to use. My car was transported from the East Coast right to my door in Ohio without any issues. There were no hidden fees. I would use this service again.
Michael G.
Jessie and everyone at Direct Express took amazing first class care of me. Always there to answer questions and they were always the right answers. Moving my new Honda Ridgeline from PA to AZ could not have been easier. Paper Impex USA Inc. (the assigned carrier) was meticulous in inspecting my truck upon pickup and could not have been friendlier. Do not expect any communications after your vehicle is picked up. Be patient as it may have been #1 not #8 it will arrive. My only issue is that I did not get any heads up to the arrival so it was lucky I was there. I guess he would have just waited.
Vijayalakshmi R.
Worked with Nicole to shift my car from Dublin, CA to Atlanta, GA. We had a great experience working with them. Received proper update on my car delivery and it go delivered on or before mentioned data.