Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.
AutoStar Transport Express (autostartransport.com) has 291 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
autostartransport.com
Website
autostartransport.com
Category
Shipping & Logistics
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Alan contacted me on 4/15/25 concerning my Mini to be be picked up in WA Spokane. Alan was looking for a driver and found one on the 4/24. Min was supposed to arrive on Sunday 4/27
Toni driver called on on Friday 25. He was in Fresno. Toni the driver told me Saturday. One day earlier. I met him at 800 AM at the address. Very satisfied. First Class service with very competitive price. I do recommend AutoStarTransport
Response from AutoStar Transport ExpressMay 6, 2025
Alan Iberlucea @ 786-725-5989: Hi Michel! Thank you for the nice review. I am happy that your transport experience with us was so easy. Next time you need vehicle transport, you know we will surely give you the same great service as before. My team and I always strive to provide the best service possible, despite any complications we may face. Always glad to help! I look forward to providing our services to you and your relatives and friends again and again. As always, I may be reached by phone at 786-725-5989 or 888-802-8250 Ext. 2231 or via email at [email protected]. Thank you and have a great day!
MS
mark S.
To Whom It May Concern
To Whom It May Concern, my name is Mark Smith. I am writing this review to strongly recommend to not use AutoStar for your vehicle hauling needs. First, I want to say the company’s transport coordinator, Sofia, was very nice to deal with; however, this company is deceitful in how it does business.
If you are like me, you call around to different vehicle haulers to see what the price would be, and if they can accommodate your timeframe. I did this and was quoted prices of around $1,500 by many companies. I called Autostar, and they told me the cost would be $1,245. In comparison, I thought this was a great price, and Sofia appeared truthful when she said this price was firm. We were sent a contract, which we signed. The contract indicated the total price would be $1,245.
The hard date of transport of our car across the country was coming up. Therefore, I contacted AutoStar/Sofia to confirm that our car would be ready to go on the agreed-upon transport date. For work purposes, I had to have the car on this agreed delivery date.
I was told by AutoStar they were having difficulty finding an available hauler. I had contacted AutoStar months before the transport date, so there was ample time to schedule a hard delivery date for my vehicle. I again stated I HAD to have my car by the agreed upon date due to my job. A week before the needed transport date, AutoStar/Sofia called me and said she had a hauler available. However, my cost would be $1,745; $500 more than the agreed upon contracted price. They told me the contract stated the price could change at any time. They also told me I could use another company if I wanted. I literally had no choice but to use AutoStar because I could never find a hauler on such short notice.
So, for anyone interested in using AutoStar, I recommend not doing it. They will tell you whatever price you need to hear to get your business, fully knowing that they will change the price right before your needed transport date.
Again, based on general honest business practice, I strongly recommend that you DO NOT use Autostar for your hauling needs.
If you have any questions on my experience, please email me at any time
Good luck, Mark Smith
Response from AutoStar Transport ExpressMay 2, 2025
We would like to apologize for the change in price over the two month period from the time of booking to the time of assigning a driver to transport the customer's vehicle. Unfortunately, we do not control the supply and demand within the market. Prior to assigning a carrier to transport the vehicle, it was explained to the customer what the current market rate was and that, if they wanted, we could either move forward with the updated rate or issue a full refund to the customer. The customer agreed to the new market rate and requested us to get the vehicle transported. We once again apologize and wish the customer well.
JD
Jimmel D.
Excellent service and communication
I used autostar to ship my mother in laws car from Hawaii to Georgia. The communication was great and they were very transparent with pricing. The pricing was very fair. They provided email updates of where the car was. The carrier who dropped the car to the final destination only gave an hour notice for pick up time. That morning, It would’ve been nice to be informed a window of time to expect the delivery so my mother in law could plan her day accordingly. Other than that the service was great. I will be using them again. Highly recommend.
Response from AutoStar Transport ExpressApr 29, 2025
Yasmin Sairally @ 786-725-5995: Thanks Jimmel for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to [email protected]
MT
Martin T.
I bought a car from another state on…
I bought a car from another state on Saturday and the car was delivered to my door Tuesday, in perfect shape! I will use AutoStar Transport Express for all my vehicle transport needs.
Response from AutoStar Transport ExpressApr 29, 2025
Sofia Wolf @ 786-871-0091: Hello Martin, Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family, or your friends want worry-free transport for a vehicle, please contact Sofia at 888-802-8250 x4205, 786-871-0091 or by email at [email protected].
CO
Consumer
This is a best transportation company
This is a best transportation company
My car arrived to my house just exactly they pick it up with no problem or scratches
Response from AutoStar Transport ExpressApr 29, 2025
Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle, please contact us at 888-802-8250.
FN
First N.
Car was shipped and transported without…
Car was shipped and transported without issue. It arrived a week earlier than previously estimated. I would recommend to anyone who needs a car transported.
Response from AutoStar Transport ExpressApr 29, 2025
Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle, please contact us at 888-802-8250.
PL
Phuong L.
Enclosed shipping from NY to TX
Recently I bought a brand new car out of state. At first, I read a lot of bad reviews about the brokers and auto transportation that made me feel so worried about finding a reliable company to ship my car from a Lexus dealer in New York to my house in Texas.
Finally, I found AutoStar Transport who can do enclosed shipping for 2 days with a very reasonable price. George was the broker but he found me a very good driver. The driver picked up my car at the dealer and transport it to Texas. The car came to my door on time with no damage. The driver was very nice and did a great job! I am really satisfied with the service and will use them again if possible.
Response from AutoStar Transport ExpressApr 22, 2025
George Prestera @ 786-725-5998: Thank you so much for the great review Phuong! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4209, 786-725-5998, or by email [email protected]
RS
Rob S.
My first auto transport
This was my first auto transport so was concerned about choosing the correct service. Autostar Transport Express had good reviews and was professional in their contact and responsive to questions and concerns. All went well with the pickup. They can't always guarantee the exact day but it was very close.
Response from AutoStar Transport ExpressApr 21, 2025
Juan Acosta @ 786-228-5057: Hi Rob! Thank you for taking your time to share your experience. We are so glad to hear your transport experience was great. It is always great to hear positive feedback from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email [email protected]. Thanks!