AutoStar Transport ExpressReviews of autostartransport.com

I recently used their services for a round trip vehicle transportation, and the entire process was a complete nightmare. For the outbound, they couldn't find a driver within the agreed-upon timeframe, causing a delay in the transportation of my vehicle, and I had to proceed with my travel plan without my car. When they finally arranged a driver, they informed me the driver had requested an exorbitant increase in the price, leaving me with no choice but to accept their revised terms due to the sensitive timeline of my travel plan. The return trip was even worse. Despite giving early notice of the pickup window and confirming the exact date and time three times with them, no carrier has shown up within the agreed date and time. Only to leave me waiting in the middle of the night with no way to reach them, frustrated and confused. As a result, I had to extend my accommodation and change my flight arrangements, causing even more frustration. Upon the day that I was supposed to fly back home according to my original plan, a driver finally arrived and picked up my car with one condition of a $200 extra fee due to the luggage I planned to ship with my car, but AutoStar failed to inform the driver. Overall, I strongly advise against using them for any vehicle transportation needs. This entire ordeal has caused immense frustration, emotional distress, unnecessary financial burdens, and a huge waste of time. AutoStar Transport Express LLC has proven to be unprofessional, unreliable, and incapable of providing satisfactory service. Their incompetence, delays, and disregard for customer satisfaction have earned them my 1-star review. Save yourself the trouble and find a reputable and reliable car transportation broker that values its customers.

AutoStar Transport Express made transporting my car from the northwest USA to the Caribbean a breeze! The pick up was super easy, the car was thoroughly inspected and pictures were taken to make sure no damages were done. All I had to do was meet up with the transporter and that was it! The arrival was way faster than I expected as well, took around 2 weeks. Would definitely recommend to anyone seeking to transport their car.

When I shipped my 2021 BMW 3 Series from Pennsylvania to California with AutoStar Transport Express, I had an awesome experience! Despite the fact that it took them a few days to find a driver, they always kept me informed throughout the process. My car was delivered in only four days by the driver. They also charge a reasonable price. This is an excellent service that I would recommend to anyone who wants to ship a car to the US.