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AutoStar Transport Express (autostartransport.com) has 291 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingShipping & Logistics · Tampa, Florida
Excellent
Shipping & Logistics · Tallahassee, Florida
Excellent
Shipping & Logistics · Davie, Florida
Excellent
Shipping & Logistics · Boynton Beach, Florida
Excellent
291 approved reviews, newest moderated first
Laz
Quick, communicative, and affordable.
Response from AutoStar Transport ExpressApr 7, 2025
Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle, please contact us at 888-802-8250.
Mona D.
Ed was awesome. Would use this service again. Was inexpensive and my car was taken care of.
Response from AutoStar Transport ExpressApr 7, 2025
Eduardo Troconis @ 786-228-5569: Hey Mona, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: [email protected]
Sudheer K.
Great transport, had no issues at all. The driver was very courteous, understanding and very helpful.
Response from AutoStar Transport ExpressApr 7, 2025
Sean Hancock @ 786 228 5243: Thank you, Sudheer, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email [email protected]. Thanks again!
V E.
The delivery of my vehicle was on time and the customer service was great.
Response from AutoStar Transport ExpressApr 1, 2025
Tony Salvini @ 786-228-5234: Hi Victoria! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. [email protected] / 888-802-8250 ext 4209, 786 228 5234.
Charles
I was extremely satisfied with the entire process with AutoStar. Initial contact was made by an individual during his vacation time, whom I had left a message with. I later was contacted by someone he had designated as a sub. The cost was reasonably priced and the service, communications, and delivery were excellent. Getting the car to my home was also done with total professionalism. My contact communicated the ETA and the car arrived on time and with no damage. Would highly recommend AutoStar for any auto transport needs.
Response from AutoStar Transport ExpressApr 1, 2025
Daniel Troconis @ 786-464-8184: Hi Charles, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to
Juan R.
Well, the rating might change in the near future, but for now is a 1 out of 5, I used there services for shipping my car and used from door to port service from them. Once they contacted me to get my car at the port, unfortunately it was a disaster, left both key fobs in the car and it was locked, so no way to open it of course, also its a hybrid plug in car so, if they don't shut off the car properly the battery will drain making it difficult and almost impossible to open my car since the keys were inside and the car was locked and no battery... also in the car was left eith the windows open about 2 inches and it was raining the whole week, so the car also got wet inside, the car also had a bunch of scratches and marks on the body and the front windshield was cracked which that alone cost with labor is more than $6,000+.. So i submitted a claim and lets see how they actually service their customers.
Response from AutoStar Transport ExpressMar 27, 2025
We’re sorry to hear about your concerns regarding your shipment. At AutoStar Transport Express, we take customer satisfaction seriously and work hard to ensure smooth deliveries. However, we have not received any direct communication from you regarding these issues. We strongly encourage you to reach out to our team so we can better understand your situation and provide any necessary assistance. Your experience is important to us, and we’d appreciate the opportunity to work towards a resolution. Looking forward to hearing from you soon.
Fernando D.
Great service and delivery
Response from AutoStar Transport ExpressMar 24, 2025
Sofia Wolf @ 786-871-0091: Hello Fernando, Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family, or your friends want worry-free transport for a vehicle, please contact Sofia at 888-802-8250 x4205, 786-871-0091 or by email at [email protected].
Martin M.
From the first time I contacted them for a quote through the delivery of my car, the service was excellent. I made several changes to my plans and they were handled politely and successfully. The car was delivered on time. I would definitely recommend them.
Response from AutoStar Transport ExpressMar 20, 2025
Carlos Meffe @ 786-725-2239: Thank you Martin, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786-725-2239 or 888 802 8250 ext 2250 or by email [email protected]. Thanks again!