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AutoStar Transport Express (autostartransport.com) has 291 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingShipping & Logistics · Tampa, Florida
Excellent
Shipping & Logistics · Tallahassee, Florida
Excellent
Shipping & Logistics · Davie, Florida
Excellent
Shipping & Logistics · Boynton Beach, Florida
Excellent
291 approved reviews, newest moderated first
Tracy C.
Fast service and courteous driver.
Response from AutoStar Transport ExpressJun 13, 2025
Tony Salvini @ 786-228-5234: Hey Tracy! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. [email protected] / 888-802-8250 ext 4209, 786 228 5234.
Bilal N.
Thank you, Yasim and Eddy for a great experience! I would recommend you and AutoStar to all my friends and family. You are both professional, friendly, accommodating and importantly, patient. Thanks again for making this first-time experience so easy and deliver on it so swiftly. All the best!
Response from AutoStar Transport ExpressJun 9, 2025
Yasmin Sairally @ 786-725-5995: Thanks Bilal for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to [email protected]
Steven
I arranged to have my new car picked up; I bought it out of state. At the last minute while prepping it the windshield broke when they were bringing it from back lot along with hood damage. So, I had to cancel scheduled pickup. Weeks later we started again and within days I had the vehicle here. Great communications, the driver was excellent and did a wonderful job. Truley polite courteous and helpful staff. Thank you Steven
Response from AutoStar Transport ExpressJun 7, 2025
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.
TIFI L.
El servicio es excelente, los tiempos son respetados y la comunicacion es increiblemente eficiente. Una empresa seria que facilita el logro de los objetivos.
Response from AutoStar Transport ExpressJun 3, 2025
Juan Acosta @ 786-228-5057: ¡Hola Sofía! Gracias por tomarte el tiempo para compartir tu experiencia. Nos alegra mucho saber que tu experiencia con el transporte fue excelente. Siempre es un placer recibir comentarios positivos de nuestros clientes, quienes reconocen y agradecen todos nuestros esfuerzos. Mi equipo y yo siempre nos esforzamos por brindar el mejor servicio posible. Con gusto te ayudamos. Y si alguna vez nos necesitas, no dudes en llamarme. Será un placer ayudarte. Puedes comunicarte conmigo al (786) 228-5057 o al (888) 802-8250 Ext. 2260, o por correo electrónico a [email protected]. ¡Gracias!
Barcelo L K.
Initial Communication with the company was prompt and the customer service was superior. The quote I received from the PNW to Arizona was very reasonable and less then other companies. The process was simple . It was all on line and it only took me less then 5 minutes to complete. The driver aka " The Transporter" communicated frequently to arrange the pick up time and location( large and less crowded parking lots preferred). He arrived at a reasonable time , picked up the vehicle, signed a few docs , and he was gone. He was always updating us with his approximate arrival times during the route and was always available to reach via phone. The delivery day and time was perfect and the drop off was quick and easy. I would definitely use them against in the future. No safety and security issues that raised any concerns.
Response from AutoStar Transport ExpressJun 2, 2025
Noah Salvini @ 786-577-5176: Hey Yolanda ^ Barcelo! Thank you for your great review! It was a pleasure working with you and I am glad you were satisfied with our service. Customer satisfaction drives our business and is always our #1 goal. Thanks again for everything and for taking the time to leave us your opinion, we greatly appreciate it! If you, your family, or friends need a worry-free vehicle transport, don't hesitate to contact me directly @ 888 802 8250 Ext 2256, 786-577-5176 or via email @ [email protected]. All the best!
Lori B.
Amazing service. Very pleased with their customer service and quick pick up and drop off
Response from AutoStar Transport ExpressJun 2, 2025
Manny Vazquez @ (786)-725-2238: Lori & Tom, thank you for the great review and taking the time for it. It was a pleasure to work with you and I am grateful for the opportunity. One of the great things about working for a reputable company like AutoStar Transport Express is having the resources to meet and exceed our customers’ expectations as we did with you. As I told you already, if you or anyone you know needs to transport a vehicle, please send me an email @ [email protected] or call me at 888.802.8250 ext 2240 or (786)-725-2238.
Kristin A.
Worst experience ever. Car was picked up on a Tuesday and said it would be delivered one day later. We received it 6 days later, after lapses of communication and promises of it being there "later that day" numerous times. Uber rides added up during the time where we had no idea when our car was, and if it had been communicated that the car would be 5 days late, we would have rented a car. I would think the company would have made it right, but we received nothing except a car with a damaged hubcap in return.
Response from AutoStar Transport ExpressMay 28, 2025
We deeply regret the delays and lack of communication surrounding your vehicle delivery. We understand how this impacted your plans and added unexpected costs, and we are truly sorry for the inconvenience caused. Your comments have been shared with our team so we can make the necessary improvements to our process and customer communication. We appreciate your feedback and wish you well in the future.
Gary K.
Everyone involved was great. The guy that took the order was professional and friendly. There was follow up phone calls to confirm the order. Communication is the key to success in business. This company has it down path. The driver kept me informed of pickup and delivery times. It was pouring rain the day of delivery, these guys got the job done. I will definitely use them om my next transport.
Response from AutoStar Transport ExpressMay 27, 2025
Demetri Valerga @ 786-577-5175: Hello Gary! Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at [email protected]