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AutoStar Transport Express (autostartransport.com) has 291 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
autostartransport.com
Website
autostartransport.com
Category
Shipping & Logistics
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Great service, great communication. My vehicle came earlier than established which was awesome. Smooth delivery. Affordable pricing and overall great first time experience with the company.
Response from AutoStar Transport ExpressSep 23, 2026
Valerie @ 786-871-0019: Thank you for taking the time to leave such a great review. I appreciate for the opportunity to earn your business. We at AutoStar Transport Express work hard to help and accommodate to our customer's needs and try to make the transport as easy as possible for them. If you or anyone you know need assistance with a future transportation, please feel free to email me at [email protected] or text at 888-802-8250 Ext 2252 or 786-871-0019. Thanks!
KS
Kobe S.
the experience was great because it was…
the experience was great because it was easy to set up and I was able to stay in contact with the driver
Response from AutoStar Transport ExpressSep 1, 2026
Chris Baker @ 786-725-5991: Hey Kobe, Thank you for such an amazing review! Much appreciated. We pride ourselves on great customer service from our office and the carriers drivers. I'm glad you were happy with the service. Remember Kobe, if you or anyone else you know need to transport a vehicle in the future, please feel free to give them my contact information: (888) 802-8250 Ext. 2241, 786-725-5991 or email me at [email protected].
CU
customer
Auto Star are ROCK STARS
When we decided to allow our college Junior to have her car on campus 789 miles from home, it was logistically best to allow her to fly and arrange for her 11-year old car to be transported (packed with all her things) to meet her on campus-- GREAT PLAN, until our original transport service first had a mechanical failure (in the 11th hour) which forced a second pairing for transport, which without explanation was canceled AFTER our daughter was already on campus. Unwilling to believe the third pairing would be charmed, we opted to seek an alternative transport service... ENTER AUTO STAR! Not only did Juan, our customer service representative empathize with our situation, but within 3-hours he paired us with a driver willing to retrieve her car before sunset, patiently guided me through the contract acceptance process, and coordinated a plan that would deliver our daughter's car (with all her belongings) to campus mid-afternoon THE NEXT DAY for her to get all moved in and begin classes as planned the following morning! The driver, Bryan, was also kind and empathetic fully understanding the assignment, kept us informed via text along his journey and accepted Zelle transfer for final payment on delivery! We could not have been more elated for the outcome of what we knew was a good plan, we just wish we would have entrusted Auto Star with our business from the start!
Response from AutoStar Transport ExpressAug 28, 2026
Juan Acosta @ 786-228-5057: Hi Scheri! Thank you for taking your time to share your experience. We are so glad to hear your transport experience was great. It is always great to hear positive feedback from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email [email protected]. Thanks!
MH
Mr. H.
I'm so glad I chose AutoStar Transport…
I'm so glad I chose AutoStar Transport Express to transport my vehicle... From the first conversation with AutoStar Transport Express Staff to have my vehicle freighted across the United States they explained all of the details from the beginning to the end what an amazing operation. Even the driver communicated with me from the first day of picking up my vehicle up until delivering to my suggested destination. AutoStar Transport Express have proven that they stand on professionalism, honesty and integrity. I would use this company over and over again... Thank You AutoStar Transport Express and God Bless your Staff and your families. "Keep Up The Good Work"
Response from AutoStar Transport ExpressAug 26, 2026
Demetri Valerga @ 786-577-5175: Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at [email protected]
ST
Steve
This car transport company is legit
This car transport company is legit, I paid in advance,got notified when pick-up was near. I got responsive answers when needed. Thanks guys!
Response from AutoStar Transport ExpressAug 28, 2026
Eduardo Troconis @ 786-228-5569: Hey Steven, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: [email protected]
SH
Shanmira
Best experience with shipping my car…
Best experience with shipping my car from the island to the mainland. Definitely recommend them. They have made shipping my car such an easy process and dropped the car to my house. Will always refer this company to family and friends.
Response from AutoStar Transport ExpressAug 25, 2026
Steven Miller @ 786-871-0071: Hi Shan! Thank you for taking the time out of your schedule to post this review. I am pleased that everything went according to plan. It was a pleasure working with you and earning your business! If you or anybody you know needs a vehicle transported, please feel free to contact me directly on 786-871-0071, 888-802-8250 x 2223, or via email [email protected]
AO
Allyson O.
Great communication
After connecting with the transport company our driver was amazing. He had great communication and was very efficient. The car was delivered within the time frame provided. I would highly recommend AutoStar transportation.
Response from AutoStar Transport ExpressAug 25, 2026
Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Allyson! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email [email protected]
KD
Kyle D.
Affordable price and great service
Affordable price and great service. Was able to ship my car cross country without any issues and 0 damage to my vehicle
Response from AutoStar Transport ExpressAug 25, 2026
Max Montalvo @ 786-228-5246: Hello Kyle, Thank you for such an amazing review! Much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Kyle, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at [email protected]. Thank you again for choosing Autostar Transport Express, Best Regards
