Xudong L.
The instructions for the pick-up…
The instructions for the pick-up location are missing.

AutoRentals.com puts the Renter First in Car Rentals. By presenting the most comprehensive search results for your car rental search in innovative and easy to view results, renters can quickly choose the perfect car at the best price!
AutoRentals.com (autorentals.com) has 289 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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289 approved reviews, newest moderated first
Xudong L.
The instructions for the pick-up location are missing.
Fred D.
Nothing that was not expected
Deb M.
It was quick and easy and the gentleman I worked with was very pleasant and knew what he was doing.
JAMES B.
The agent was awesome and very informative and did not push any extras that i never get but each explained well.
Jody S.
Straight forward.I like the pay at counter option in case our plans change
Tommy J.
AutoRentals.com does not have correct pricing and leads to misleading long time correction with the rental company. 5 stars for SIXT rental because they took care of me where Auto rentals.com lacked the ability to do so. NOT recommending using auto rentals.com to anyone, beware!
Response from AutoRentals.comSep 28, 2026
Hello Tommy, I am so sorry to hear you had problems with the rental car booking you made on Autorentals.com. Our goal is for our customers to have a great experience every time they book their car rental through our site. The information we provide to you is provided to us directly from your supplier. In this case, the information came to us directly from Sixt. I checked our customer service log to see if we had any record of conversation with you regarding this rental but found nothing. Please know that our customer service team is here and ready to help you from the very beginning of your search through the completion of your rental. We would still like to know the details of what happened and what went wrong with this rental. Customer feedback helps us do our job better. We would appreciate it if you would send the details from your experience to [email protected]. Please know we value you as a customer and your experience is important to us. Once we receive your information regarding this rental, a member of our customer service team will follow up with you. Your experience matters!
Dan K.
Very easy to set up my rental.
Rashaud T.
Good service