Customer- William S.
Prompt delivery
Prompt delivery. Part is acceptable in good condition.
Auto Parts Fair is a major online catalog of 600,000+ auto parts including car parts & truck parts. Buy from a wide range of new, replacement, used, aftermarket, rebuilt auto parts at discounted prices with up to 7 year warranty.
Auto Parts Fair (autopartsfair.com) has 358 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingAuto Parts & Wheels
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Auto Parts & Wheels · Redmond, Washington
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Auto Parts & Wheels
Excellent
Auto Parts & Wheels · Orlando, Florida
Excellent
358 approved reviews, newest moderated first
Customer- William S.
Prompt delivery. Part is acceptable in good condition.
Walter G.
I'll start by saying the lady on the phone was very nice. Otherwise, I ordered a replacement rear hatch for my SUV. After waiting past the delivery date, I inquired about it. Was told the order had been misplaced, so it was resubmitted. When the part arrived by truck, the driver told me the crate had broken apart and the hatch door was found loose in the trailer. It has 2 large dents, a bent corner, and broken plastic trim at the bottom. It is almost as bad as the one I'm replacing. I have submitted this information on your website under warranty claims 4 times now and have not received any response. This needs to be resolved or I would not recommend your business. Thank you. UPDATE: After this was published, I was contacted, and the company agreed to refund a portion of the purchase price. Once again, the lady on the phone was very nice.
Response from Auto Parts FairApr 5, 2017
We apologize for this experience/issue. We take customer service very serious. Let us help We are glad you got a partial refund on the purchase price. We strive to make things good with our buyers. If this issue is still pending, you can call the seller directly at 800-378-7566 (Open Monday-Friday 8-5 pm EST) and reference your order number. Thank you. The AutoPartsFair Team. www.autopartsfair.com
CHUCK R.
I ALMOST GAVE UP ON FINDING THIS PART BUT WITHIN 24 HRS I HAD A REPLY AND A FEW DAYS LATER...THE PART. WORKED GREAT.
Ger M.
Very easy to use web site. Found the spare part that I needed quickly and ordering was simple. A huge inventory from all over USA. Received the part within a week and it was exactly as described. Happy customer!
CustomerJim D.
The part I received was not what I expected. It was all scratched up and when I ordered there was supposed to be a $10.00 which I did not reeive
Takarla J.
rear drive line went out didn't know what to do. I came across this website and it was perfect they helped me out step by step brill my needs were met...thanks guys auto parts your awesome!!!
D.Wade
A lot of good with one annoying bad. On the good side; Reasonable price, reasonable shipping, correct part. On the bad side; Part was delivered with a broken bolt where the strut attaches
Ricky N.
Fast shipping and just an awesome company.