Customer April 2.
Sent wrong item. Delay in shipping. Long hold times.
Delay in shipping. Wrong item sent. Frustrating call to return item and had to call back the next day. Second lady needed completely different and much less info than first lady. Opted to return item rather than exchange it just to be done with the company. Takes forever to get someone on the phone; was on hold for over 20 minutes the first time I called to return the item.
