AutoNation is listed under Cars & Trucks.
AutoNation (autonation.com) has 320 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Cars & Trucks · Centralia, Missouri
ExcellentSales 5.0
Cars & Trucks · Crossville, Tennessee · Since 2010
ExcellentSales 5.0
Cars & Trucks · Punxsutawney, Pennsylvania · Since 2013
ExcellentSales 5.0
Cars & Trucks · Minot, North Dakota · Since 2016
ExcellentSales 5.0
320 approved reviews, newest moderated first
Richard K.
They sold me a car and tried to hide the fact that it had a major oil leak necessitating a $6000 repair. I returned it the same day because they had a stated 7 day money back guarantee; however, it’s now day 18 and they have yet to return my money. I thought that since they had a 7 day money back window, it would be okay to do a vehicle inspection after purchase, but that was a mistake.
Eddie E.
Complete fraud, sent wrong part customer service reps are ignorant. Good luck trying to get a hold of customer service! Restocking fee for wrong part sent.
Edward W.
Sent me the wrong part and want to charge me 15% restocking fee??? Seriously terrible customer experience…. Done buying here…
Harsh D.
Worst customer experience, don’t ever buy from them. They are total frauds. They never treat there customers properly Really Disappointed
Teruel
Service is great, schedule is fast, service is fast and very complete. My advisor is Mike Doht, with one call or one txt he setup everything. Love the honesty and professional work. Service is more important than the car itself. Almost all my life I drove Mercedes but the dealer service deteriorated so much that I came to AutoNation for an SUV i met Mike Doht and it has been my best decision ever. Please AutoNation do not “improve” anything leave as is which is great.
Richard
Autonation Toyota Cerritos CA Bought a new car...the car is good since it was new. The problem is the dealership...They are very deceitful ... do not purchase add-ons... make sure the invoice lists in detail (can sue later) anything extra... do not purchase the pre-paid maintenance plan...
Shaun M.
The rating is a zero. But I can't put that. Wanted a car from them, called and was told "we are a one price shop, that's the price out the door. A total lie! Drove 2 hours to Miami for them to tell me oh the total will be 12500 for their 10k car. Yeah, one price. One price for each extra charge
Bryan
I would rate the AutoNation parts. com a Zero if I could. Order a Honda License plate base by the Vin number. Wrong part was sent. I wanted to send it back. Could not because I didn't have the bag it came in. If I was to send it back. I would only get about half my refund. Have to pay restoking fee, shipping and I don't know what else. The customer has to pay for everything because the company sent the wrong part. Even when they got the vin number. B S The company is a rip off. I will never do business with them again. Stay away.