MCVSD
Hopeful for better future transactions
Maybe this company has never worked with school districts before, but payment is a long process as it goes through many channels and this company's representatives hound for payment. They also hound the wrong departments as only the administration office can expedite.
Response from Automotive Equipment SpecialistsOct 28, 2020
MCVSD, We appreciate your feedback, although we are a little disappointed by it. Regarding the equipment, you received both pieces (even one being a wheel balancer) on time and from there, we had someone’s number who we thought was the correct point of contact for payment. Our terms for schools, which we work with several at a time, are usually for 0-30 days. However, 0-10 days were agreed for your district. A month after not receiving a clear answer on when or how we would be paid, we began reaching out more often until we finally received the correct person of contact. We are still waiting on payment for both items, but are also hopeful for future transactions.