Automotive Equipment SpecialistsReviews of automotiveequipmentspecialists.com

Response from Automotive Equipment SpecialistsJul 5, 2023

Hi Randy, thank you for appreciating our customer service. We value our customer satisfaction rate. I understand that shipping can be a struggle, especially when it is out of our hands. I believe it must have been due to the rural area you live in, but we are glad it was delivered to you.

Response from Automotive Equipment SpecialistsOct 26, 2021

Kenneth, Our website clearly states - estimated shipping for every Tuxedo product and any extra freight costs like a residence fee are stated on our shipping policy. We call the customer before processing an online order, for offloading and if we need to collect more freight and or other fees. We try to provide the least expensive freight costs and that is why we do it this way because we can not assume every online order will be a residential delivery. In the future if you would like to order from us and get all the costs up front please give us a call and a sales representative will be more than happy to help you.

Response from Automotive Equipment SpecialistsApr 30, 2021

Tim Lalonde, Thank you so much for your positive review! Hope to hear back from you in the near future!

Response from Automotive Equipment SpecialistsDec 31, 2020

Johnathan Jackson, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Happy New Year !

Response from Automotive Equipment SpecialistsNov 2, 2020

Marc, We appreciate your kind review! We are very pleased that we were able to help you find the right lift. Have a great day!

Response from Automotive Equipment SpecialistsJun 8, 2020

Joe, Glad to hear you found what you were looking for. If you already emailed Autel, they will be the ones sending you the one year downloadable code. If you have not yet contacted Autel, you can call to register your scan tool at 855-288-3587 and receive that code as well. We will call you shortly to follow up as well.