Auto Glass NowReviews of autoglassnow.com

Amazing, quick service! Charged me exactly what was quoted and my windshield is good as new. Very happy with the quality and great customer service.

Very quick and friendly!

Friendly on time and very professional

Excellent timely service and verification with Safelite/USAA.

Accommodating, great customer service, fast service, reasonably well priced.I would come back, though I hope I don't have to.

SAVE YOURSELF MY HEADACHE GO SOMEWHERE ELSE. They made me wait close 4 hours. When I looked at rear window in my Excursion there was black glue all over the white paint. The plastic was not put together all clips hanging out. The I opened the hatch glass almost cut me.. The frame was full of broken glass it sounded like a simble when I moved the frame. I told the guy he had to remove that glass I will get cut its dangerous. He told me it will fall out as I drive.. I told him I will get cut its unsafe take the plastic trim off and vacuum it out. Then the shop guy comes over mad and slams the door cos he having a temper tantrum. This upset another customer and he asked whats that about. Then the shop guy calls me over and tells me that Ford put holes in the bottom so glass can fall out. I reached inside and pulled glass out with my fingers and told this is dangerous vacuum it out and use an air hose. He explodes telling me is not gonna do it. I told him he was a child act a man and finish it. THESE PEOPLE ARE BLANKS Another customer was also not happy also and a lady up office was yelling at him. Then the other guy in the shop told me to F-----f and he wanted to fight me.. They were both little tiny men, I am a big Semi Pro Lineman I laughed and told them they boy punks.YOU DO NOT WANT TO BUSINESS with these people.. They left with broken glass in the hatch by the handle that would cut my hands or my kids.. They did not care and they will do the same to you if you let them. I currently have glass in the hatch and black glue on my paint.

I brought my car in to get the windshield replaced on Sept. 10, 2020. I arrived at 10am for my appointment and went in to the office/waiting room. On the outside door was the sign you see on all businesses stating that masks are required to be worn inside. With my mask on I went inside and was immediately angered to see that most of the people inside - employees and customers were not wearing a mask. The employee who came up to the counter to help me put on her mask as she approached. I was asked if I was going to leave my car there or wait there for my car. I said I would wait but not inside as so many people were not wearing masks. It was raining outside so as I had no other place to wait I went just inside the first bay and found a small crate to sit on. Wearing masks inside businesses is mandated. It is for everybody's good to try to prevent the spreading of Covid 19. I always wear a mask when I go inside any store or business. It is the right thing to do. It shows respect for others. I was very angry that the employees in this business did not enforce the mask mandate. I wish people would not treat wearing a mask as if it is a political issue. For whatever the reason the other people in that business were not wearing masks I feel it was the responsibility of the people working there to insist that they do otherwise wait for their car outside. The gentleman who worked on my car was very polite. The windshield installation went smoothly and looks fine.

I turned my vehicle in at my appointment time (10:00 a.m.) They didn't get a windshield in it until 10:00 am the next day. 24 hours they had it. I will use someone else next time.