jacob C.
broke in 36 hours........
the autofull g7 lumbar locking mechanism broke in 36 hours in the unlocked position. the one that locks in the depth adjustment not height adjustment. lever just flops and engages nothing, service claims they'll send replacement then suggests im ignorant of the clicks the HEIGHT adjustment has not depth. they offered a 20 dollar refund and said theyd replace the part but now im getting copy paste messages once a day asking for video when email limits attachments to 27mb. once a day for a 550 dollar chair. if they cant send the replacement in a timely manner i may just have to chargeback with my bank to buy a better made chair.