Auto BuffyReviews of autobuffy.com

Good product with good service

Great prices, good product

Very nice product 👌

Ordered a water pump for my old range rover, showed up on time and fit great.

DON'T USE THESE PEOPLE!!!- ALL they do is send you whatever they feel like, then when you get what you don't want, they will make YOU pay to send it back THEN REFUSE TO GIVE YOU A REFUND!! If I could give them a NEGATIVE 5 THAT is what I'd give them (but this site makes us put at least 1 star)

I have a defective part that is under mfg warranty I was told by your customer service to send a message and I have yet to receive an answer not sure of the date

This garage band car parts shop has no business pretending to be legitimate. It’s a joke disguised as a business, luring customers with promises they clearly have no intention of keeping. They consistently send the wrong parts, even though they advertise a "guaranteed fit"—which, in reality, seems to be more of a gamble than a promise. To make matters worse, their refund process is a nightmare. You’ll be met with excuses, delays, and frustration at every turn, and don't expect them to send the correct part without jumping through hoops. The customer service is equally abysmal—rude, unresponsive, and unhelpful. It's as if they put more effort into dodging accountability than actually running a functioning business. Their so-called “guarantee” is worthless, and once they have your money, you’re on your own. Do yourself a favor: save the headache and avoid this scam entirely. Trust your hard-earned money to a legitimate, reputable store that values customer satisfaction.

I ordered parts from Autobuffy online but never received a confirmation email with my order number or receipt, making it difficult to contact them for a return. After my car was in the shop for a month, I found that one of the boxes was completely unopened and unused. When I called Autobuffy, I requested to speak with someone in charge, and the phone consultant told me he was in charge, but he refused to help with my return. I then emailed the company, explaining my whole situation—that my car had been in the shop for a month, I hadn’t received the confirmation email, and the parts were untouched. Despite being just a week past their 30-day return policy, they still refused to accommodate my request. Car repairs are expensive, and I was really hoping to get some relief by getting a little money back from parts that were never used. Unfortunately, Autobuffy made no exceptions, even though returning the parts wouldn’t affect them at all, but it definitely affects me. It’s clear that Autobuffy isn’t in the business of helping their customers, and this experience has been very disappointing. I wouldn’t recommend them, and I won’t be buying from them again.