AutoBidMasterReviews of autobidmaster.com

Luba over the phone helped me change my shipping address as well as helping me understandwhich payment method was best. Everything was done in a timely manner and hassle free.

Lack of transparency and potentially misleading advertising I purchased a vehicle through Autobit Master relying on the information displayed in their online listing and auction. The listing only showed minor cosmetic issues and never mentioned any serious mechanical problems. Based on that description, I proceeded with the purchase, paying several thousand dollars. When the vehicle arrived, it wouldn’t start at all. The engine was completely damaged (“engine seized”), something that was never disclosed. Because of this omission, I ended up losing a significant amount of money, as I had to sell the car for a fraction of what I originally paid. What concerns me even more is their attempt to blame the buyer by saying they “recommend inspecting the vehicle in person.” That argument is illogical. If they offer online auctions, then the platform is required to be transparent, truthful, and compliant with basic consumer protection standards. The duty to disclose essential mechanical issues lies with the seller — not the customer. From a legal standpoint, failing to disclose major mechanical defects may constitute misleading advertising, misrepresentation, and a violation of consumer protection laws. A company cannot shift its lack of transparency onto the buyer or justify it by claiming the customer should have been physically present. The law requires accurate, complete, and honest descriptions. My experience was extremely negative: the information they published did not match the actual condition of the vehicle, resulting in a substantial financial loss. I cannot recommend this platform, as their lack of transparency can seriously harm buyers.

Luba Helped me so much allways give in me good information and haveing me update on my situation thanks for her help and allways responding nice and helpful she does such a good job 😊😊😊

Agent was very courteous and made sure all and any issues I had were resolved before getting off the call.

I call to follow up the title of a car I bought on an auction so I call and talk to Mrs Luba who helped me to find out what the status of the paperwork was, but she was so kind to call me back with all the information and even the track number so I can know for fact what to expect. I have to say Luba was very helpful, clear, educated, on time (cause she say she was calling me back in two hours and exactly on time she call me with all the regarding information. I recommend Luba without hesitation

Luba was a great help she made everything so easy while on the phone with me thank you so much Luba we need more people like you!

Knowledgeable, friendly and authentic!

Total fiasco with shipper today they could not offload our truck from the trailer bcs the front tires were stuck in a position to fall off the trailer. Bidmaster said i should have provided off load equipment!!! makes no sense and if they needed that provided i should have had prior notice to arrange this. They wont issue a refund and I'm having to pay for shipping again. What a waste of time