Meet Aura, the world’s smartest picture frame. Aura is an easy and beautiful solution to unlocking memories from your phone. Download the free app, connect your frame to WiFi, and watch as the frame displays the best photos of the people you love.
Aura (auraframes.com) has 228 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
228 approved reviews, newest moderated first
shirley C.
My original frame was faulty and I approached aura on the wednesday afternoon, they replied within two hours asking for a photo. I sent that next day and received a reply within two hours asking for my details to send a new frame. They said it could take 2 to 7 days to arrive but I received it on the friday tea time with clear instructions how to transfer my photos over. Excellent service. ( and I love my frame)
Charles P. O.
Immediate feedback - it was not obvious that you could not view ALL our images on a laptop but you can ONLY on a cell phone.
Marilyn R.
I was very pleased with my experience. My issue was addressed and resolved very promptly.
RFs
Professional and friendly service
M C.
My rabbit chewed my power cord, and my attempts to splice it to repair didn’t work. Aura replied the next day, and kindly offered a new replacement cord. Great customer service! I’ll be buying more frames as gifts for Christmas. Thanks Aura!
Kevin
Customer service from Gulzhan was excellent via email and the company quickly sent a new unit which was a snap to reset and restore our photographs
Natalie A.
Isaiah did a fantastic job offering customer assistance when I reached out with a problem I was having with my Aura frame. He was very responsive and offered an immediate solution that resolved my problem. Well done and much appreciated!
Nancy M.
Time was spent one on one, a step at a time, trying to get my Aura frame functioning properly. With no success, they kindly offered a replacement even though there was no warranty remaining. Couldn’t have asked for better service.