Au Pair USA by InterExchange Reviews | Read Customer Reviews of aupairusa.org

Au Pair USA by InterExchangeReviews of aupairusa.org

4.6555 reviews
Kids & Family
1 State Street, Floor 17, New York, New York

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Au Pair USA by InterExchange

About Au Pair USA by InterExchange

Au Pair USA by InterExchange is a live-in child care and cultural exchange program. As a non-profit organization staffed by parents and world travelers, we understand the value of strong support!We believe that childcare should be more than just a service—it should be an enriching experience that connects families with the world.Our program is a Department of State-designated sponsorship that connects qualified international au pairs with host families across the United States.Unlike traditional daycare or nanny services, the Au Pair program offers unparalleled flexibility. An au pair lives in your home and can provide up to 45 hours of care per week and up to 10 hours per day.

Au Pair USA by InterExchange (aupairusa.org) has 555 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: aupairusa.org
Website: aupairusa.org
Category: Kids & Family
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Au Pair USA by InterExchange reviews

555 approved reviews, newest moderated first

Nelson F.
May 22, 2020
Our experience with Au Pair USA has…first class!
Our experience with Au Pair USA has been first class since we hosted our first au pair. They are very responsive and helpful. The placement specialists help in every way possible. They have pointed out things in potential au pair’s applications that I had missed, which was amazing. Can’t say enough great things about our local au pair coordinator either.
Response from Au Pair USA by InterExchangeMay 28, 2020
Dear Nelson Family, Thank you for leaving this great review for Au Pair USA! We pride ourselves on delivering the best experience possible for families and au pairs and it sounds like we hit the mark. We agree that our Placement Specials and Local Coordinators are "first class" all the way! Thanks for being a part of the Au Pair USA program!
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Steinman-Sherman F.
May 20, 2020
We have loved our experience with Au…
We have loved our experience with Au Pair USA. They are extremely helpful and supportive through the whole process. We have made wonderful connections and friendships through the program and plan to continue with them in the future.
Response from Au Pair USA by InterExchangeMay 21, 2020
Thank you for being a part of the program! We look forward to cultivating more great relationships with you!
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Roxanne R.
May 18, 2020
INTEREXCHANGE
One things for sure when you in desperate need Interexchange was there to support me through it all.
Response from Au Pair USA by InterExchangeMay 21, 2020
We are so glad that you feel that way! We are glad we could help you get to where you needed to be during this challenging time! Stay safe and healthy!
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Vaughn F.
May 18, 2020
A wonderful investment
We have participated for over 4 years and the au pairs are incredibly caring. They are helping raise our kids to be bilingual with Spanish and English.
Response from Au Pair USA by InterExchangeMay 18, 2020
We are so happy to hear you are having a great experience and that your kids are clearly benefitting from the cultural exchange aspects of the program! Thanks for taking the time to share!
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Miller F.
May 16, 2020
Our au pair was attentive to our…
Our au pair was attentive to our daughter. However, we found communication with the agency to be challenging.
Response from Au Pair USA by InterExchangeMay 18, 2020
Thank you for your feedback and I am sorry that you found communication to be challenging. We are constantly looking for ways to improve and will be in touch to better understand how we can do that.
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Kapur F.
May 15, 2020
We love the program
We love the program. We’ve been host parents since Jan 2017
Response from Au Pair USA by InterExchangeMay 18, 2020
Thanks for the love!
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Thompson F.
May 15, 2020
Great local coordinator who is…
Great local coordinator who is responsive and practical. Our au pair is AWESOME!!
Response from Au Pair USA by InterExchangeMay 18, 2020
We are so glad to hear this! Our Local Coordinators are the best! Sound like you are really happy with your au pair too!
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Voloshin F.
May 15, 2020
Love it
Love it. Very happy with the services.
Response from Au Pair USA by InterExchangeMay 18, 2020
Thank you so much for sharing your happiness!
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