Audien HearingReviews of audienhearing.com

Response from Audien HearingAug 26, 2026

Hello Marc, Losing a hearing aid can be a real inconvenience, so we are glad Allan made the reorder process easier for you. His professional and courteous approach clearly made a difference. We will be happy to pass your thanks along to Allan. We appreciate you taking the time to recognize his support! Warm regards, Specialized Care Team Audien Hearing

Response from Audien HearingAug 25, 2026

Hello Andre, That is exactly the kind of support we want to provide, careful attention, a respectful approach, and a solution that gets the job done. We are glad your concern was handled from start to finish without any unnecessary hassle. Thanks for recognizing the quality of service you received! Warm regards, Specialized Care Team Audien Hearing

Response from Audien HearingAug 25, 2026

Hello Stephanie, It is great to know Allen was able to do more than simply answer your questions, he helped work through the troubleshooting and get you on the right track. His exceptional effort clearly made a difference, and we are happy to see him recognized for it. We will be sure to share your kind words with Allen! Warm regards, Specialized Care Team Audien Hearing

Response from Audien HearingAug 25, 2026

Hello Michele, A simple “service was great” is always wonderful to see! We are happy our team left you with a positive impression and appreciate you taking a moment to let us know. Thanks for choosing Audien Hearing, we are glad to have you with us! Warm regards, Specialized Care Team Audien Hearing

Response from Audien HearingAug 25, 2026

Hello Carey, Getting your concern resolved within a day is exactly the kind of support we aim to provide. We are glad Allan gave you clear information, stayed on top of the issue, and helped bring everything to a resolution so quickly. We’ll be sure to pass your recognition along to Allan. Thank you for taking the time to share your experience! Warm regards, Specialized Care Team Audien Hearing

Response from Audien HearingAug 25, 2026

Hi Debra, Thank you for taking the time to share your experience with us. I understand how frustrating it must be to encounter repeated concerns after already going through the replacement process and trying the recommended troubleshooting steps. We appreciate you bringing this to our attention and allowing us to review your situation. I would also like to clarify that if the concern is related to a potential manufacturing defect, there is no replacement fee under our standard warranty process. The hearing aids would need to be returned so our Quality Team can inspect and evaluate them. If the evaluation confirms a manufacturing defect covered under the warranty, we will arrange a replacement accordingly. We would be happy to review your order and help determine the appropriate next step. Please share your order number or confirm your details through this platform, and a member of our Specialized Care Team will reach out to assist you with troubleshooting, a warranty evaluation, or the return process, depending on your situation. Thank you again for sharing your feedback. We appreciate the opportunity to assist you and work toward the best available resolution. Warm regards, Specialized Care Team Audien Hearing

Response from Audien HearingAug 25, 2026

Hello Ben, Clear communication can make all the difference, and we are glad your question was answered in a way that was easy to understand. We appreciate you recognizing the effort that went into making sure you had the information you needed. Thank you for choosing Audien Hearing! Warm regards, Specialized Care Team Audien Hearing

Response from Audien HearingAug 25, 2026

Hello Craig, A “100” rating says it all! We love knowing that no matter how many questions you had, our representative gave each one the time and attention it deserved. Your recognition of her outstanding support is a compliment we will be proud to share with the team. We appreciate your enthusiastic feedback and your confidence in Audien Hearing! Warm regards, Specialized Care Team Audien Hearing