Audien HearingAudien Hearing sells rechargeable hearing aids online at the most affordable prices on the market. START HEARING NOW VIEW SUPPORT MATERIAL
Audien Hearing (audienhearing.com) has 1,940 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Stan
It was helpful for my needs.
Response from Audien HearingApr 27, 2026
Hello Stan, It means a lot that you shared your experience with us. We are glad to hear that the assistance you received for your Atom X was useful and suited your needs. Offering support that truly makes things easier is very important to our team. Thank you for your kind words. Warm regards, Specialized Care Team Audien Hearing
M Kay C.
My reason for calling was answered and approved in a courteous and efficient manner. I like the hearing aids very much. All is well and I am a happy customer!
Response from Audien HearingApr 27, 2026
Hello Kay, It is so nice to hear from you, and we are grateful you shared your experience. We are pleased to know your concern was addressed in a smooth and respectful way, and that you are enjoying your hearing aids. Knowing everything is going well and that you feel happy with your experience is incredibly meaningful to our team. Thank you for your kind words and for choosing us. Warm regards, Specialized Care Team Audien Hearing
Marsha P.
Very helpful
Response from Audien HearingApr 27, 2026
Hello Marsha, It is truly appreciated that you took a moment to share your experience. We are glad to know the support you received was beneficial and made a positive difference. Delivering assistance that feels clear and dependable is something we strive for every day. Thank you for your kind feedback. Warm regards, Specialized Care Team Audien Hearing
William M.
I was sent a replacement even though it was my error. I did not have to pay to return the product even though it was my fault.
Response from Audien HearingApr 26, 2026
Hi William, Thank you for taking a moment to share this, it truly means a lot. We’re glad to hear everything was handled smoothly and that the process felt straightforward on your end, even given the situation. Our goal is always to make things as easy and stress-free as possible, so it’s great to know that came through in your experience. We really appreciate you recognizing that. Warm regards, Specialized Care Team Audien Hearing
Tom M.
Tried Audien hearing aids beginning Aug '25. Have had 3 different Audiien hearaing aids but none worked acceptably (continual buzzing in right ear). Many emails and chats with Audien personal with many repititious suggeations, none of which worked. Personal seemed to have minimal knowledge but all pleasant. Finally have given up. Requested a refund but got no reply to that.
Response from Audien HearingApr 29, 2026
Hi Tom, Thank you for sharing your experience with us. We truly appreciate the time and effort you have put into trying different devices and working with our team. We understand how important it is for your hearing aids to work comfortably and consistently, and we recognize that the ongoing buzzing sound has made your experience less than ideal. A buzzing or whistling sound is often related to feedback. This can happen when sound from the speaker is picked up again by the microphone. It may be influenced by factors such as the fit of the hearing aid in the ear, the size or type of ear dome being used, or how the device is positioned. In some cases, buildup such as earwax or the volume level can also contribute to this sound. Small adjustments in fit, dome size, or positioning can sometimes help reduce or eliminate the buzzing. We understand that you have already tried several suggestions, and we appreciate your patience throughout the process. We would still like to take another look at your case and see how we can best assist you moving forward. To help us do that, please share your order number through this platform so we can review your history in detail. A member of our care team will reach out to go over your options, which may include additional support or a possible replacement depending on your situation. Thank you again for your feedback and for giving us the opportunity to assist you. Warm regards, Specialized Care Team Audien Hearing
TERESA
Great customer service! The Rep helped me reset my Mom's hearing aid which the charging case was either turning up the volume on it's own while I was just holding the case, or if I put 50% on one side the other would also go to 50%.
Response from Audien HearingApr 25, 2026
Hi Teresa, Thank you for sharing this! It’s great to hear that the support you received helped resolve the issue with your mom’s hearing aid and charging case. Situations like that can be tricky, so it’s good to know everything was sorted out. We appreciate you taking the time to describe your experience, thank you! Warm regards, Specialized Care Team Audien Hearing
Norman
Great kendel, real good
Response from Audien HearingApr 25, 2026
Hi Norman, It’s always great to hear when someone stands out and makes the experience a positive one. We’re glad Kendel left such a strong impression. We’ll be sure to pass along your kind words. Thanks again for taking the time to let us know, it truly means a lot! Warm regards, Specialized Care Team Audien Hearing
Bill G.
Hersey is nice
Response from Audien HearingApr 25, 2026
Hi Bill, Thanks for sharing your thoughts! Glad to hear things are working well so far, and we appreciate you mentioning the experience with Hersey. Thanks again for taking the time to leave your feedback, it means a lot! Warm regards, Specialized Care Team Audien Hearing
