Audien HearingAudien Hearing sells rechargeable hearing aids online at the most affordable prices on the market. START HEARING NOW VIEW SUPPORT MATERIAL
Audien Hearing (audienhearing.com) has 1,940 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,940 approved reviews, newest moderated first
Kerry B.
Very happy with support today..
Response from Audien HearingMay 20, 2026
Hi Kerry, Thank you for sharing your kind feedback. We are truly glad to hear that you felt supported today. Your words encourage us to continue delivering the best support possible. We will always be here whenever you need assistance. Warm regards, Specialized Care Team Audien Hearing
Beverley
support is great. Use is getting better!
Response from Audien HearingMay 19, 2026
Hi Beverley. We are very glad to hear that your experience is improving and that using your device is getting easier. It is always encouraging for us to know that the support provided is making a real difference for you. We appreciate you sharing this update, and we remain here if you need anything further as you continue to adjust. Warm regards, Specialized Care Team Audien Hearing support
Monique M.
Very professional, patient, and helpful, Excellent follow up, Talked to Jasmine various times about returns, we was very helpful and kind.,
Response from Audien HearingMay 19, 2026
Hi Monique, Your experience reflects the kind of support we aim to provide every time, where patience, kindness, and consistent follow up make the process easier and more comfortable for you. It is meaningful to know that you felt well supported throughout your interaction with Jasmine. Your feedback means a great deal, we will continue to be here whenever you need help. Warm regards, Specialized Care Team Audien Hearing
Pat B.
Robyn was so helpful. She walked me through all the steps. I love the Audien hearing aide. I can now distorted consonants in every word spoken!
Response from Audien HearingMay 19, 2026
Hi Pat, Truly wonderful to know your Audien hearing aid is helping you catch unclear consonants with greater clarity. Moments like this remind us how meaningful clear sound can be in everyday conversations, and we are glad it is making a real difference for you. We appreciate you sharing your experience and are here whenever you need support or guidance. Warm regards, Specialized Care Team Audien Hearing
Patrick M.
Ronin was very informative on how to use my new hearing aids. I found out through her that I was inserting them wrong . The entire call was very helpful
Response from Audien HearingMay 19, 2026
Hi Patrick, It is truly wonderful to hear that your call was helpful and that Robyn was able to guide you clearly with your new hearing aids. Learning the correct way to insert them can make a real difference in comfort and performance, and it is good to know that this brought you a better experience. Your feedback is sincerely appreciated, and we are glad you felt supported throughout the conversation. Warm regards, Specialized Care Team Audien Hearing
Landa B.
He answered all question so I could understand what I was doing. Was very personable.
Response from Audien HearingMay 19, 2026
Hi Landa, Your message is truly appreciated, and it is good to know you felt everything was explained clearly and in a way that was easy to understand and personal. We are glad we could help you feel confident in what you were doing, and we will continue to provide that same level of care and attention moving forward. Warm regards, Specialized Care Team Audien Hearing
KAB M.
Audien, like any other OTC hearing aids are purely amplifiers that have limited adjustability. What irritates me the most was the tactics used by their customer service. They offer a 45 day moneyback guarantee. However, be aware that when you actually try to return your hearing aids, they use high-pressure tactics to get you to continue to try them thus risking losing your 45 day window to return them. This was my case. I attempted to return them and they pressured me to keep on using them and then I lost my window and now they refuse to take them back, even though I had requested to return them well befor the 45 day window. Buyer beware of Audien as well as any OTC hearing aid as they are not worth the money that they charge. I will most likely report them to the Better Business Bureau based on their tactics and alleged customer service. Highly dissatisfied experience.
Response from Audien HearingMay 19, 2026
Hi Kab, Thank you for taking the time to share your experience. We understand how important it is to feel confident and comfortable with any hearing solution, and we appreciate your honest feedback. We would appreciate the opportunity to look into this further for you. Please confirm your order number so our team can investigate the situation further and provide the most appropriate resolution possible. A member of our Specialized Care Team will personally work with you throughout the process until a resolution is provided. We value every customer experience and will continue working to ensure our support remains clear, thoughtful, and helpful. We truly appreciate the opportunity to have been part of your hearing journey. Warm regards, Specialized Care Team Audien Hearing
Bill M.
Very knowledgably and good phone voice easy to understand
Response from Audien HearingMay 18, 2026
Hi Bill, We truly appreciate you taking the time to share this. It is wonderful to know the call was easy to understand and that the communication felt clear, knowledgeable, and supportive. We will continue making sure every conversation stays simple, helpful, and reassuring. Warm regards, Specialized Care Team Audien Hearing
