Hello Donald,
Thank you for your wonderful feedback! We are delighted to know you had a positive experience with our team. Providing courteous, attentive service is something we take great pride in, and your kind words truly brighten our day.
Thank you for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
YB
Yolanda B.
Solve the problem
Solve the problem
Response from Audien HearingJul 21, 2026
Hello Yolanda,
That is exactly what we love to hear! We are so glad our team was able to resolve your concern and provide the support you needed. Knowing we could help make things right is the best reward we could ask for.
Thank you for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
RO
Rodico
Mistake on AUDIEN review , Great customer service by Audien
I mistakenly sent in a poor review on Audien hearing. After further research the review should've been on Hue hearing aids and NOT AUDIEN. Thanks to the tenacity of Charrisa, with Audien I was able to find out these whistling hearing aids came from Hue. My error so I apologize to Audien for my mistake
Response from Audien HearingJul 19, 2026
Hi Rodico,
Thank you for taking the time to share your feedback with us. We understand your concerns regarding the fit of your hearing aids and the whistling you experienced. We know how important it is to have hearing aids that fit comfortably and provide clear, reliable sound, so we appreciate you allowing us to learn more about your experience.
We would truly like the opportunity to review your order and see how we can help address your concerns. Every hearing journey is unique, and factors such as fit, ear anatomy, and dome size can all affect comfort and sound quality. Before closing the door on your experience, we would appreciate the chance to take a closer look at your case.
Please share your order number or confirm your details through this platform, and a member of our Specialized Care Team will personally review your account and reach out to assist you. We will discuss the best path forward, whether that means providing troubleshooting to improve the fit and reduce the whistling or helping you with a return, if eligible.
Thank you again for sharing your experience. Your feedback is valuable to us, and we appreciate the opportunity to work toward a resolution that best meets your needs.
Warm regards,
Specialized Care Team
Audien Hearing
BR
Blaine R.
Responsive Assistance
The Audien employee provided practical instruction to help resolve the problem. She was courteous and responsive to my final request.
Response from Audien HearingJul 19, 2026
Hi Blaine,
Thank you for your thoughtful review! We are so glad our team member was able to provide clear guidance and respond to your requests with care and professionalism. It is always our goal to make every interaction helpful, efficient, and reassuring.
We truly appreciate your kind words and thank you for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
LP
Lynn P.
Allen was quite patient
Allen was quite patient, informative, and very professional
Response from Audien HearingJul 18, 2026
Hello Lynn,
Thank you for your thoughtful feedback. We are pleased to hear that Allan's patience, professionalism, and informative approach made your experience a positive one. Providing clear guidance and exceptional support is exactly what we strive for.
We truly appreciate your kind words.
Warm regards,
Specialized Care Team
Audien Hearing
AR
Arthur
Honred warranty very well
Honred warranty very well! Mendel did an excellent job!
Response from Audien HearingJul 18, 2026
Hello Arthur,
Thank you for taking the time to share your experience! We are so glad to hear that your warranty was handled smoothly and that Mendel provided excellent service throughout the process. We will be sure to pass along your kind recognition to him, it will certainly make his day.
Thank you for choosing Audien Hearing. We are always here whenever you need us.
Warm regards,
Specialized Care Team
Audien Hearing
MA
Mitra A.
I had a very good experience with Allan…
I had a very good experience with Allan and he was extremely helpful.
Response from Audien HearingJul 18, 2026
Hello Mitra,
Reading your feedback truly made us smile! We are thrilled to know that Allan provided such helpful support and made your experience a positive one. Our team is committed to delivering the best possible care, and it is always rewarding to hear when we have made a difference.
Thank you for taking the time to share your experience. We are grateful to have earned your trust.
Warm regards,
Specialized Care Team
Audien Hearing
JB
Jackie B.
The man that helped us was…
The man that helped us was fantastic..answered questions and helped us .He was excellent.
Response from Audien HearingJul 18, 2026
Hello Jackie,
Thank you for sharing such wonderful feedback! We are so happy to hear that the representative who assisted you was able to answer all of your questions and provide the support you needed. Delivering excellent service and making sure our customers feel confident and cared for is always our goal.
We truly appreciate you taking the time to recognize the great experience you had. Thank you for choosing Audien Hearing.
Warm regards,
Specialized Care Team
Audien Hearing