Audien HearingAudien Hearing sells rechargeable hearing aids online at the most affordable prices on the market. START HEARING NOW VIEW SUPPORT MATERIAL
Audien Hearing (audienhearing.com) has 1,940 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,940 approved reviews, newest moderated first
Aaron C.
I recently had an issue with my Audien hearing aid and the customer support team was incredibly helpful in resolving the issue. They were patient, kind, and knowledgeable, and I couldn't be happier with their level of service. I highly recommend Audien's customer service to anyone in need of assistance.
Nicholas S.
I was hesitant to try the Atom at first, but I'm so glad I did. They are absolutely amazing and have made such a difference in my life.
Response from Audien HearingMar 14, 2023
You wrote "5 star" but only gave us 3 stars! Thanks for your kind words though.
Jose H.
I'm very happy with the sound quality on the atom, it is a lot better than the even cheaper ones I got before. Once you get the right earbuds on the ends, they stay in place all day.
Danny S.
I bought mine (EV3) in September of 2021and I just pitched them in the trash. Never could get them to balance out and now the battery's have died after 1 year & 5 months. They are not true hearing aids just sound amplification devices. No sound cutoff over a certain db level so don't walk outside when the tornado sirens go off or wear to the gun range. Game ears at Walmart work better and are cheaper.
Response from Audien HearingMar 9, 2023
Danny, I'm sorry you were not satisfied with our EV3s. We have improved our products greatly since. They do not have a built in limiter so we never advise to use them while firing guns. We recommend hearing protection. The EV series were amplifiers, but our newer products are FDA registered OTC Hearing Aids and are in compliance with current federal regulations for OTC Hearing Aids. We hope you'll give us another try!
Timothy H.
I've tried several different brands of hearing aids over the years, but these are by far the best I've ever used. They work so well and are so easy to wear.
Gary K.
Audien offers an incredible value for the price. I'm very satisfied with my purchase and I would definitely say they're worth giving a try!
Response from Audien HearingMar 7, 2023
Thanks for the review! We were wondering why you gave us 3 stars but wrote a stellar review.. please let us know what we can do to give you a 5 star experience.
George M.
I have to say, the clarity of the sound on these is absolutely amazing. Plus, they are so easy to use! I'm really happy with my purchase and would definitely recommend them.
Ben L.
I purchased a pair of Audiences Hearing aid in May/2021. Subsequently I received an offer of Lifetime replacement warranty in case of loss or defect without reading the fine print. A monthly charge ensued since then for nearly 2 years. When I was overseas 2 weeks ago, the left hearing aid quit working. I phoned Audien today and spoke with Loren who told me to return both hearing aids to Audien Hearing, 10733 N. Frank Floyd Right Blvd. #103, Scottsdale, AZ 85259. My question is “what if I lost the hearing aids, what would I send back?” I’m 80+ year old and my pet peeve on this is when Audien Hearing is promoting to clients the Lifetime Replacement Warranty I’m under the impression that Audien Hearing is a reputable company.
Response from Audien HearingMar 1, 2023
Ben, We do have an unlimited protected plan that we offer for $4/month. The only "fine print" that we have is this short policy page https://audienhearing.com/pages/protection-plan-policy This is something that you must either opt into on our website or ask a representative to add when ordering a new device. I apologize if this was not clear to you but we do train our representatives to be very transparent. If you have our protection plan, you are entitled to a replacement for between $19-$34 depending on which products you purchased. This even covers loss! If you lost them we do not require you send anything back. We also send a shipping label to print if you are located in the U.S. This plan can be canceled at any time! Please contact us again so we may assist.
