Audien HearingAudien Hearing sells rechargeable hearing aids online at the most affordable prices on the market. START HEARING NOW VIEW SUPPORT MATERIAL
Audien Hearing (audienhearing.com) has 1,940 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Mae G.
Upgraded to BTE (behind the ear) hearing aids after trying the Audien Atom Pro & love these. Have only used 2 days but they are the best. Smaller than most behind the ears aids, gray color but not that visable; comfortable, very little feedback
Response from Audien HearingNov 13, 2023
We appreciate you writing this amazing review! I am happy to hear your loving the BTE model so far. I'm confident the more you use them the happier you'll be.
Donald
This hearing aid been great. I had to turn it way down and it still works great. I have one problem I lost one. Lol so I have a warranty if they could send me a replacement. I’m not sure who to contact. Thank you very much.
Response from Audien HearingNov 10, 2023
Donald, Im happy to hear that you've been loving the hearing aids. I have gone ahead and made a replacement order for your lost unit, if you ever need any assistance feel free to contact our support team at audienhearing.com/pages/support we are available through phone, email, and a chat box.
Robert G.
By purchasing the Audien hearing aid I can now actually hear what someone is saying.I am not deaf, but had trouble making out the words people were saying. Now I can clearly hear words. I am so glad I purchased this. Customer service was great when I had a small problem. I would highly recommend Audien hearing aids. Mine was the Atom, and a great price. All I can say it thank you Audien.
Response from Audien HearingNov 10, 2023
Thank you for the amazing 5 star review! We appreciate the kind words and I am happy that you've been enjoying the Atoms.
David P.
To be honest they are great for supplying different dome for fitting the devices into the ear. The charging devce is great. The fact that i have somewhat of a more specific problem than most has me unable to use these regularly. I will give them more time since i have purchased them, and hopefully will be able to wear them regularly.
Response from Audien HearingNov 14, 2023
It will typically take about 3-4 weeks for your ears and brain to adjust to a new hearing device. If you have any questions or need any help don't hesitate to reach out to our support team.
Kathleen F.
I purchased the Audien hearing aids for my Dad and he has enjoyed them. He told me that they make it so he can hear everyone in the family when they talk. We did have a bit of a hicup, the aids would not charge, this is after a year of use. I went onto the website wentt onto contact us, and within a minute I received a call and the representative verified my address and put through a replacement set and we received them and all is great. This company stands behind there product and that in it's self is a rare find.
Response from Audien HearingNov 10, 2023
We pride ourselves with how quick and amazing our customer service team is. I am happy they were able to assist you in getting a replacement for your Dad. The gift of hearing is truly one of the best gifts for a loved one and It's amazing to hear that your dad has been enjoying them. Thank you for being apart of the Audien Family!
PAMELA S.
The first hearing aids were too big. One fell out of my ear in a parking lot. The second pair fit, but they don't get loud enough to help me. There is supposed to be a 'beep' when you change the volume, but I can't hear it. $300 down the drain. VERY disappointed.
Response from Audien HearingNov 16, 2023
Pamela, I would love to send you a replacement for your BTE model, on full volume these can get very loud and it sounds like you received a defective model. Please let me know if you want me to send a new model over to you.
Debbie C.
I highly recommend Audien
Response from Audien HearingNov 9, 2023
Thank you for the 5 star review.
John P.
Liked them right away but one of them stopped working properly. I called customer service explained my issue I was told to send in the one that quit working and another would be sent out. Before I could mail mine out I had an e-mail stating a new one was in the process of being mailed out. Great customer service.
Response from Audien HearingNov 9, 2023
We know how inconvenient it is when a hearing aid stops working. We always make sure to get your replacement sent as soon as possible so you can continue on your hearing journey!
