Toni F.
Harris in customer service was very helpful.
I spoke with Harris who walked me through some trouble shooting . Decided I needed to replace them. As soon as I get another pair I will be sending the old ones back. Harris was very helpful.
Response from Audien HearingMar 3, 2026
Hi Toni, We are glad you were able to go through the troubleshooting step by step with Harris and determine the best solution. Replacing them when needed can bring peace of mind, especially after trying everything possible. It is great to know Harris provided the help you needed throughout the process. We hope your new pair arrives soon and serves you well. Warm regards, Specialized Care Team Audien Hearing



