Elias P.
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Audibel is a Starkey Hearing Technologies brand. Recognized across the globe as a premier provider of hearing healthcare, Starkey Hearing Technologies is the only major manufacturer that is privately held and American-owned in its industry. At Audibel, we know the importance of hearing because we see how it impacts people every day. Helping people hear better is all we do. It's all we've ever done. Hearing is our passion, our focus and our purpose. From our training to our people to our products to our offices, we go to great lengths to ensure excellence is in everything we do – so you can be confident you'll get the service and solutions needed to make a real and lifelong difference.
Audibel (audibel.com) has 112 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Vision & Hearing · Hopkins, Minnesota
Excellent

Vision & Hearing · Eden Prairie, Minnesota
Great

Vision & Hearing · Eden Prairie, Minnesota
Average

Vision & Hearing · Minneapolis, Minnesota
Poor
112 approved reviews, newest moderated first
Elias P.
Vanskelig å afmelde abonnement
Laurie K.
I am waiting for the second time that my right hearing aid to be replaced. I purchased a set of VIA 1600R hearing aids on 6/2/2020. My insurance has been filed incorrectly. I paid in full for my hearing aids, the insurance paperwork was sent requesting payment to Audibel which makes it impossible for me to receive payment until they correct my claim. I contacted Audibel in Port Charlotte today, if this isn't corrected soon I will have to pay interest on $4000.00 that I charged to my Credit Card. I am disappointed in the hearing aids and the service, I wish that I had not made this purchase.
Response from AudibelJun 26, 2020
Hi Laurie, We regret to hear you’ve had a poor experience. We know Audibel Hearing Professionals are always up to the challenge to make sure their patients are satisfied. We are happy to conference with your Audiologist during your next appointment to review the repair history and options for addressing your concerns. Please contact us at [email protected] or call us at (800) 328-8602. Thank you for taking the time to share your experience and feedback. Sincerely, Audibel
katherine R.
I am using Rober at audible on Sunset in Clearwater, fla and he and Alexa are awesome. Very professional and knowledgeable. They sure make you confident and comfortable. Extremely pleased with patience and help they have extended. I’m a very hard and trying because hearing is very complicated. I have tried other hearing aides and not one company (Robert) had the technology. I’m thrilled and thankful. Katherine
Response from AudibelJun 1, 2020
Hi Katherine, Thank you so much for your wonderful review and for sharing your journey with us. Sincerely, Audibel
Sheila M.
I do not even want to give the 1 star. We purchased these for my husband and as soon as the warranty was up the service went from just ok, to extremely terrible at the affiliate level. I will admit that the company I have not dealt with but based on my affiliate level lack of service, will not be recommending this product to anyone.
Response from AudibelApr 29, 2020
Hi Sheila, Thank you for sharing some details of you and your husband's experience. Would you like us to reach out to your Hearing Health Professional to alert them to your current concerns? We do need the office to be part of the solution. We know the hearing professionals that work with Audibel products are always up to the challenge to make sure their patients are satisfied with the devices they fit. Feel free to contact us at [email protected] We look forward to hearing from you. Sincerely, Audibel
Susan H.
I am happy with my hearing aids, my only thing is one of mine fell and would not work, after paying $4000.00 for them they should be covered for more than 1 year and then it was $400.00 more to fix it. I feel this is outrageous. Thank you Susan
Response from AudibelApr 10, 2020
Hello Susan, Thank you for the kind review - we are happy to hear you are satisfied with your Audibel hearing aids. We are sorry to hear about your repair experience and thank you for bringing this to our attention. We would like to learn more about the matter and see how we can make things right. If you haven't already, please contact us for at (800) 328-8602. Sincerely, Audibel
Richard C.
My 86 year old father has been trying to get these hearing aids that he paid six thousand dollars for to work ever since he bought them. They are in the shop being fixed 90% of the time, 8% of the time they are on the counter because they are not working and the other 2% of the time they work as they should. The Audibel technician say they are going to do something to make them work better but after waiting long periods of time while in the shop, they come back in the same condition as when they left. He told us the last time he was going to put stronger longer wires on because my Dad has a large head, but when they came back they had the same wires as before and they only stayed working for a few days. These units are not worth six dollars nevermind six thousand dollars!
Response from AudibelMar 6, 2020
Hi Richard, Thank you for letting us know the details of you and your father's experience. The concerns you describe can be address with programming and changing to a different earpiece. We would like to know the style of the hearing device you are wearing to best address the issues you are facing. Also, would you like us to reach out to your Hearing Health Professional to alert them to your current concerns? We do need the office to be part of the solution. We know the hearing professionals that work with Audibel products are always up to the challenge to make sure their patients are satisfied with the devices they fit. Feel free to contact us at [email protected] We look forward to hearing from you. Sincerely, Audibel
Big G.
Thought it was pretty cool to have an online hearing test. Long time waiting since I've had severe hearing loss pretty much my entire life. I was however dissapointed in the results given after I completed the test. I could care less about statistics on hearing loss worldwide or in my country. All I care about is my own hearing and the hearing aid that I have. I was hoping to see some kind of graph of such so I could compare results for later use or with and without my aid. Similar to what I would get in an office hearing test. This isn't rocket science. You either hear it or you don't. A computer knows exactly what decibels it is putting out. So it is all dependent on the quality of the ear buds or speakers. Still the results will be close to a real test.
Response from AudibelFeb 26, 2020
Hi Big G, Thank you for sharing your thoughts with us. We’re happy to hear you are taking the steps towards your journey to better hearing by using the online hearing test. We will use your feedback to improve our online tools. Comments and concerns shared by Audibel users are fantastic feedback to allow us to keep delivering products that meet the needs of users such as yourself and we thank you for that. We are committed to driving the best product performance and quality. Sincerely, Audibel
Joan V.
Michael Sisskind is just the best. I have two other pair of hearing aids and both experiences were terrible. Michael did the testing and recommended hearing aids for me. They weren't the most expensive, as the other people told me I had to have. Michael explained the benefits of different brands. A few days later I got my hearing aids. What a fantastic experience. I love them. Michael suggested the rechargeable ones. Thank you so much. No more batteries to deal with. Best thing I have ever done. Michael asks questions and listens to what my concerns are. He is the best. Thanks Michael. I will never go anywhere else.
Response from AudibelFeb 13, 2020
Hi Joan, Thank you for sharing the positive experience you have had with your hearing professional. We are so proud of the professionals who fit Audibel hearing aids. They are always up to the challenge to make sure their patients are satisfied by hearing and living better! Sincerely, Audibel