AtransmissionsReviews of atransmissions.com

Response from AtransmissionsJul 22, 2019

Thanks Elmer.. We appreciate your honest feedback. We are aware of timing on certain transmissions and have already made the corrections internally to adjust to our timing. Demand for our product overrode our ability to produce for a while but we made the management adjustments and everything is running smooth to our quality management system as usual.

Response from AtransmissionsJul 22, 2019

Thanks Jake. Appreciate your feedback.. Give me a call at (989)891-9212 ask for Kevin in sales on the next product you may need for any automotive part. If we have it I'll give you best price and discount you'll find on high quality product... Thanks

Response from AtransmissionsJul 21, 2019

Matt that’s just not true or fair. First of all you have the transmission at a shop that claims to have been communicating with us but hasn’t. Also we have already agreed if it is not repairable we would cover cost of labor to remove and reinstall and send you another one. No company does that. I apologize if our response time is slow but respectfully you have both technical support numbers and can reach us anytime. It is difficult to want to keep someone that goes online to tell people bad things about us and expect us to foot the bill on everything I personally have dealt with warranty companies that never covered my parts especially aftermarket warranties on used vehicles. In saying that we have never denied you any of your rights and also haven’t even had a chance to inspect vehicle or product ourselves and are taking a ships word for it. In saying that we can pick up product you claim Dede give and refund you or we are already on the works of sending a new replacement which you were advised already and picking up original and assisting with the labor. Not sure where we acted in bad faith. Whenever there’s a trans issue it is complicated and we always get blamed yet we still work tirelessly to help out and reduce costs and go above and beyond our actual policy which doesn’t cover labor because we are a good company. We aren’t perfect but neither is anyone yet our goal is to be. Ergo defect lean manufacturing techniques right out of ford engineering playbook and incorporated into our quality management system. It’s unfortunate you resorted to this type of public broadcast when we are and plan on handling everything sight unseen without even having the product back to verify. I understand your frustration but at no time has anyone here acted in bad faith or not concerned for your situation.

Response from AtransmissionsJul 19, 2019

Thanks Richard we are an industry leader in factory rebuilt automatic transmissions !!!!

Response from AtransmissionsJul 18, 2019

Hey Gerald, Thanks for the feedback... We continue to dominate the rebuilt automatic transmission business our customers love us and our competition hates us.. Please keep em coming.

Response from AtransmissionsJul 18, 2019

Thanks Tyler.. That is correct. Thanks for listening to me and understanding that we are here for your best interest. I look forward to working with you again in the future and am committed to your satisfaction overall.

Response from AtransmissionsJul 18, 2019

Terry always love seeing you in here...Thanks Terri I always enjoy you when you are in here buying auto parts and our rebuilt transmissions.

Response from AtransmissionsJul 17, 2019

Thanks Steve. Good talking with you last night.. I appreciate you taking the time to leave us a review about our product quality and service. Ill send you over the email invoice we discussed the other day. Thanks again. Remember to call us on your next need