AtransmissionsReviews of atransmissions.com

Bought a transmission from these guys about a year and a half ago. Was having issues with it. Contacted customer support, explained what was wrong, they determined a warranty was required, they gave me a claim number, and within a couple weeks a replacement showed up. I did have to pay freight for the replacement, but it was a lot less then another complete transmission.

Ordered 4L60E transmission on 11/21/19, shipped to NC 12/11/2019, Delivered on 12/13/2019. OK ,not to bad for completion of order. Only problem I have is being told it was shipped on three different days only not to have been shipped at all. Even had a tracking number for one day that was not even working. So, here is the real deal, if I wanted it quick I would have had it rebuilt local. I knew it would take a couple of weeks to send, and for the price it was OK. I understand the production and lack of cores and shipping problems, but just tell people you don't know if you don't have the info for them. And always call back with updates. Kevin was always there and was very quick to call me back. (Thank You) Transmission is being installed on 12/19/2019. Got everything I ordered except my oil cooler that was not shipped with trans. I will ask for a refund. Update after trans is installed. UPDATE: 12/19/19 Trans was installed today along with rear main seal kit and a oil pan gasket. Everything seems to be in proper working order all gears will pull. I will test drive on 12/20/19. almost back to a five star rating. Also called Jen today for a refund on the oil cooler. Said she would process it ASAP. 12/20/2019 took truck out for a 50 mile drive and the trans was OK. All in All happy with transmission. Will update again after 3000 mile. Hope my refund for the oil cooler will be quick and easy because I am still under 30 days from my order date. Thanks Will

Let me start by saying there would be a 5 star review if the torque converter was shipped with or even ordered at the time they shipped the transmission. Until they get this figured out expect to purchase your own. with that being said they did refund me for purchasing my own torque converter and they did it in a timely manner. I ordered the transmission for my 95 Chevy Astro van on Nov 11 2019 and it was shipped to my door by Nov 21 2019, I had called and talked to Kevin and explained that this van was purpose built for car audio and asked if there were any upgrades available. He said he could install a towing shift kit and would do so without an extra fee, thumbs up to Kevin cause it will help greatly. But there was no torque converter in the shipment. After placing another phone call with a lady I did not catch her name, It was then explained that they are shipped from a different warehouse and that is understandable, but it had not even been ordered. So there I was 3 days before I planned on having it installed and no torque converter to install it with(never use your old one). But the lady reassured me that if I bought my own I would be reimbursed the total cost and at that time I had also noticed on there other website got all parts the transmission i ordered was $100 less then the atransmission website and inquired about a price match. after a brief 10 min hold they agreed to the price match. After I purchased the torque convert and sent them a copy of the receipt I was fully refunded the cost of the part plus the price match a total of $242.93 on Dec 4 2019. The transmission has been installed and shifts smooth and so far runs great. I also added a transmission cooler in line with the radiator cooler to aid in cooling the trans on long hauls . I plan in having my first long drive this sun Dec 8th 2019. Wish me luck... I would not hesitate to do business with them again they were in communication with me the whole process and never once left me hanging. They just need to add in the description hoe the torque converter ordering works so people know in advance.

I ordered a popular rebuilt transmission in September. Because of high demand it took longer than I hoped to receive it. The customer service was great though and Kevin was available for questions along the way. I would buy from A Transmission again. Thanks!

Atransmissions provide a great product at an affordable price. They lack in 2 places however, they say a couple of weeks but it took almost 6 weeks. customer service will give you the run around.

Good Transmissions!!

Thanks for the great transmission rebuild.It took a little longer than I wanted but the transmission works great.And wish the service was little better, but the transmission is good. Thanks alot Colton

The transmission has been installed and works. Communication about shipping and tracking was lacking. It took a long time to receive the transmission. If you are in a hurry to get the transmission you will be disappointed.