Jingxiu
Received a defective product from ATN
Bought a ATN X-Sight 4K Pro last week and the sales representative was very helpful. Started learning how to use the scope last night but ran into lots of issues. Screen got frozen multiple times, call customer support this morning and was told to reinstall firmware (even the scope comes with the most up-to-date firmware) to make it work. Ran into more issues when updating firmware and called customer support 2nd time but the person answer the phone knew nothing about ATN products, gave me lots of misinformation, and being so rude to me. I'm returning this product tomorrow.

