Kylie St J.
Ownership is an issue with this company
Ordered a scope for my husband on 11/07, it was delievered and worked for one day. We returned the item as it was in the return period (10 days). My husband called and informed them that he did not want a replacement, after being informed they would give less return time for the 2nd scope. The employee told us to deny the package being as they had already sent a new scope out, without communication the first scope was received. I denyed the package 11/25. By December 6th, we had heard nothing from the company, after making calls the scope was still sitting awaiting return as ATN had neglected to do their end of the return shipping. They reveived it 12/09, but would not start pricessing the return until the following week. After calling and asking for an update, I was tokd their return refund timeline is 21 days. (Lets be real we started this return with the first scope, they delayed it by sending a second... and we never had that in our possession) So here we are on December 19th, 2 days shy of 6 weeks that we gave them $1500 dollars for a scope that worked for 1 day wondering if we will be refunded anytime soon. Don't waste your time, because if their merch fails. They'll just sit on your money for whatever amount of time is works for the company. I urge you to look into them on BBB, prior to buying.

