Asura HostingReviews of asurahosting.com

The customer service was atrocious. Within weeks of joining, despite their 99% uptime claims, it became clear that it wasn't true and my site was forever going down. When it was up, the FTP couldn't connect reliably and despite submitting numerous tickets about this, it was never gotten to the bottom of and kept being dismissed. It would take hours to upload things that it should automatically queue and just upload. When downloading things, it would miss files or download incomplete versions due to the connections dropping constantly. They often would not reply to tickets and leave you hanging, after the initial 'thank you, we'll get back to you' message. They also tried to tell me that I HAD to pay them for a domain I had moved out of their hosting and to another company or they would cancel it. I told them repeatedly i'd already moved it and renewed it elsewere and they wouldn't have it - absolute scam! My hosting expires within the week and I've deleted my card details from the website. I cannot wait to be free of them after moving my site away earlier due to their awful service. In short - avoid!

am not happy at all i have been tying to transfer my domain frm you guy but i have been having issues and why my domain has issues i dont understant. i spoke to John Pullat for assistance he never respobnded properly he keeps turning me in circles ui would not recommend this company due to the fact that thier support system in not helpful at all i cant have a tickket with support for over 2 weeks over a domain transfer issue and i requested for a direct contact number they refused to give me any number to contac and speak to someone to have my issue sorted up to now i havent gotten help so i cant kie to say am happy aout their service. am not

Constantly Lieing they tell me they have fixed things on my shared hosting when nothing has been done.. Example I wanted GD support they told me it was enabled and ready to go when i pulled up the PHPINFO file they hadnt even enabled GD support

It's important to leave these comments to help Asurahosting and to help other users. I had a very bad experience with the service. Problems started after 15 days of use, and after a month the issues weren't resolved. After almost two months and twenty days, I had to cancel the service because they weren't fixing the problem. Submitting a support ticket is particularly unreliable; while they do respond, it's not easy to properly submit a problem report.

For a company abroad and I am based in South Africa, I am happy with the services even thou I need to know the time differences. I would recommend Asura Hosting.

Buen precio, mal soporte — funciona hasta que deja de funcionar Estuve con AsuraHosting durante un año y, siendo honesto, el inicio fue aceptable: precios competitivos y estabilidad razonable. Pero con el tiempo quedó claro que su soporte técnico es el talón de Aquiles del servicio. Cuando ocurren caídas de servidor, no explican qué pasó ni ofrecen un tiempo estimado de resolución. Si solicitas métricas o datos del servidor para optimizar tus sitios (estadísticas a las que ellos tienen acceso desde su lado y tú no desde cPanel), te responden con evasivas o directamente ignoran la pregunta concreta. Para proyectos pequeños o en etapa temprana puede tolerarse. Pero si tu negocio web crece y necesitas un hosting que responda con claridad y rapidez cuando algo falla, este no es el lugar. El precio barato tiene un costo oculto: tiempo perdido, incertidumbre y cero transparencia cuando más lo necesitas.

I’ve had an excellent experience with Asura Hosting. Their hosting services are fast, reliable, and very affordable compared to many other providers I’ve used before. What impressed me the most is their customer support team — they respond quickly, professionally, and are always willing to help solve issues efficiently. The server performance has been stable with great uptime, and managing websites through their platform is smooth and easy. Whether for personal projects or business websites, Asura Hosting delivers quality service you can trust. I highly recommend Asura Hosting to anyone looking for dependable web hosting with outstanding support and great value for money.

Their website is slow and clunky. They dont allocate enough resources for basic website functions. I'm currently trying to get my EPP code and they are holding it hostage. I would not do business with this company and look elsewhere. I found a way better option, cheaper and runs way better. Just waiting on Asura to actually do something and get MY epp code.