Nick F.
Customer support is awesome
Customer support is awesome. Quick replies and super helpful every time I've had a question.
At AsuraHosting, we’re committed to providing reliable, high-performance hosting at competitive prices. We’ve proudly supported our customers since 2012 and continue to improve our services every day.Important:Trustpilot is not a support platform. Reviews posted here are not monitored in real-time and may delay resolution of urgent issues.If you require assistance, please contact our support team directly for the fastest response:📧 [email protected] help us assist you efficiently, please include your ticket number or client email address in your message.We do value you! We are aware with some delay to certain types of requests but please be aware that it is something we are working on!
Asura Hosting (asurahosting.com) has 339 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Nick F.
Customer support is awesome. Quick replies and super helpful every time I've had a question.
Alexander van der V.
I don't usually write reviews, but Asura Hosting really deserves one. My small business site is my livelihood, and with my old host I was constantly stressed about crashes. Since moving to Asura, it's been stable, fast, and saves me a lot of money.
Patrick
No downtime, no weird issues, just reliable hosting. Exactly what I needed.
S. W.
Great service at a great price. My site loads quickly and support actually replies like humans, not robots. Love it.
Matthias W.
Switched over to Asura Hosting and honestly wish I had done it sooner. Super fast, super easy, no headaches.
Mpho
Never trust Asura Hosting with your data on their servers. I've just lost a client's website and emails under my reseller hosting account that I have with them and nobody is taking accountability for this. They don't even care about this. One minute they say the website is available the next minute they say they can't find on the panel. The client is now on my case they want their data from me whereas the people who are responsible for their servers (Asura Hosting) are not taking accountability. I regret using their reseller hosting services and it is not for the first time they do me wrong. Now I have to find another service provider.
Response from Asura HostingSep 30, 2025
Hello Mpho, I do see a technician has responded to your ticket giving you more details regarding this. The account in specific cannot be deleted from our servers (Its impossible for them to do so). It had to be manually deleted or automatically deleted through a billing application like WHMCS. If you have your reseller account connected to a billing application, then I would suspect that is the cause. The account in particular has not been active since February (Almost 8 months ago) so we would not have data for it in JetBackup either. We do keep 4 backups of accounts at all times, in this particular case the account was deleted almost 8 months ago so there would be no data for it within JetBackup as we only retain data for a deleted account for around ~45 days. If you'd like any more help or clarity, please do let us know in the ticket we made contact to you with. Carlo
Aubrey T.
As Reseller with 100 clients .my service with Asurahosting was never being good. Website Turn off Everyday week, is like routine. How my customers gonna pay me while their service is always off .this damaging my brand name. I had spend a lot of money investing in this business but asurahosting is messing my things up I have paid for ads. Even now I have running Ads $18 per day on meta ,this ridiculous 😑 😒 it seems like um gonna lose everything 😑 I have to start being preparing for anything
Bob H.
This company provides good service for the price. I have two different accounts, CPanel reseller and DirectAdmin reseller. I read a review (put in yesterday) stating he had problems with an expired DirectAdmin license. Asura responded "I have checked with the team but we've had no recent issues on any of the DirectAdmin nodes." and I can tell you they did have a problem. It usually takes them a while to fix something and the continually ask for screen shots when given more than enough info. With the multitude of problems on the DirectAdmin account yesterday, they kept telling me the problem was fixed, and I had to tell them it was not, their database server was having major problems. They sometimes do take a while to respond, but always fix the problems.