Francois M.
The lady understood my my situation and…
The lady understood my my situation and quicly eveythind was splve and very polite
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Francois M.
The lady understood my my situation and quicly eveythind was splve and very polite
wALTER
MARTIN WAS VERY PATIENT WITH A DIFFICULT WIRING ISSUE
Anne G.
I received instructions on what to check to find the source of unauthorized charges on my Amazon account and a direct link to Amazon to remedy this situation.
askanexpertonline.com C.
Still on phone & not resolved but going fine
askanexpertonline.com C.
He was patient and knowledgeable.
Mark M.
Complete Scam. Google put their link in a place I was looking for some help. I never got the help and now am being charged a monthly fee.
Response from Askanexpertonline.comOct 28, 2024
Hello Mark, Thank you for contacting JustAnswer. We're sorry for any inconvenience. It looks like you accepted an offer to try our membership program when you posted your internet question on the site. The membership bills automatically to avoid disruptions in service. I have opted you out of the membership. As a courtesy, I have processed a cancelation of your charges. The funds are made available to your bank the following business day and will appear on your next billing statement. I assure you that moving forward you will not see any recurring membership charges. If I can be of further assistance, please let me know. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
Joseph Y.
Got charged over 50 dollars which I didn't know there was a charge at all. Will dispute and never talked with Darsana.
Response from Askanexpertonline.comOct 28, 2024
Hello Joseph, I apologize for any inconvenience caused. Our records show that you've used our service previously. When you returned recently you saw a Welcome Back message and pricing details when you asked a new question. This did not include the 'join fee' because you paid it the first time you joined the site. Our monthly membership offers unlimited questions in 100+ categories for 30 days. You can cancel the renewal at any time. If you prefer, you can opt for a pay-per-question instead of the membership. We have turned off your membership so no recurring charges will appear moving forward. Please reach out if you need further assistance. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
DEAN L.
I was frustrated while looking for a link that I knew existed but could not find. Going in circles online when directed to justanswer.com. Decided to try since I was getting nowhere on my own. It only took a minute and I had my answer and link. Thanks
Response from Askanexpertonline.comOct 28, 2024
We appreciate your feedback and understand the frustration of searching for information online. We're glad that our service was able to provide you with the answer and link you needed quickly and efficiently.