Askanexpertonline.com Reviews | Read Customer Reviews of askanexpertonline.com

Askanexpertonline.com Reviews | Read Customer Reviews of askanexpertonline.com

Askanexpertonline.com reviews

7,256 approved reviews, newest moderated first

Barry R.
Jan 22, 2025
you was very helpful to fix the problem
you was very helpful to fix the problem
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askanexpertonline.com C.
Jan 22, 2025
You have pop up in the middle of…
You have pop up in the middle of communication with the stars, when try to get rid of them, the whole communication has crashed
Response from Askanexpertonline.comJan 22, 2025
Hello, We’re sorry to hear about your experience with the rating stars. We value your feedback and want to ensure you have the best possible experience. You can revisit your question by clicking on this link: https://www.justanswer.com/my-questions.aspx. If you need any further assistance, please don’t hesitate to reach out. We’re here to help! Best regards, Angela, JA Customer Care [email protected] 800-805-5962
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Merrill M.
Jan 22, 2025
How to reach a tech
Has expert techs that explain things well
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askanexpertonline.com C.
Jan 22, 2025
100 % satisfied with Joseph, BUT THERE WAS A HIDDEN CHARGE OF $55 THAT I KNEW NOTHING ABOUT.
PLEASE ALSO READ THE COMMENTS IN ALL CAPS AT THE BOTTOM. THE SERVICE WAS GREAT, BUT THE COST WAS OUTRAGEOUS! Joseph gave me the solution to my problem in less that 10 seconds. I had spoken with and "robot chatted" with HP alleged technicians for over an hour on 2 different phone calls, and they not only had no idea what I was talking about, they only offered "round and round" solutions that obviously didn't work. They had no idea what i was talking about, and only read from a script and gave me NO help at all. And as I said, Joseph immediately gave me my solution. The only complaint I have about your service is that I can't give Joseph 10 Stars!!! I'VE COMPLETELY CHANGED MY MIND ON THE REVIEW. i GOT A SURPRISE CHARGE OF $55 ON MY BANK ACCOUNT. THAT WAS NEVER DISCLOSED ANYWHERE ALONG THE LINE. I AUTHORIZED A CHARGE OF $1 AT THE BEGINNING, BUT I NEVER SAW ANYTHING ABOUT ADDITIONAL CHARGES!!! i FEEL LIKE I WAS SCAMMED! THE PROBLEM WAS RESOLVED QUICKLY, BUT THE "HELP" COST ME MORE THAN THE PRINTER DID.
Response from Askanexpertonline.comJan 23, 2025
Hello, Thank you for reaching out to us. We've sent you an email using our Customer Support platform. Please reply to the email with ticket ID 9415729 if you have further questions. Regards, Vanessa JustAnswer Customer Care [email protected] or 1-800-805-5962
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Fred
Jan 22, 2025
Correct information quickly
Correct information quickly. Patience in answering my question
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Dan M.
Jan 22, 2025
Fraudulent Company
Fraudulent Company, unprofessional, Charges cards twice for no service.
Response from Askanexpertonline.comJan 22, 2025
Hello Dan, We'd like to assist you. Please keep an eye out for our private message to gather more information. Regards, Vanessa JustAnswer Customer Care [email protected] or 1-800-805-5962
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Virginia S.
Jan 22, 2025
Unlock Apple Watch
The young man was very pleasant and patient with me. He was very helpful from his end and understanding with my situation. He was very honest as I was very thankful for him trying to call several times.
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askanexpertonline.com C.
Jan 22, 2025
Very informative and explained what to ok
Very informative and explained what to do to where I could understand what to do. Very understanding and helpful.
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