Sandra F.
Outstanding service
Outstanding service! He guided me step by step to email a message to the seller at Ebay. LIFESAVER!!!
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Sandra F.
Outstanding service! He guided me step by step to email a message to the seller at Ebay. LIFESAVER!!!
Kerry
he was great. i liked him
JUDY B.
my printer still will not sync with my computer . We worked on it for a long time and it never happened!! This happened on 1/25/2025
Response from Askanexpertonline.comJan 26, 2025
Hello Judy, I understand that you had this experience with JustAnswer. If a customer is unhappy with the answer or wants a different Expert to answer the question, they can opt the Expert out so that they can work with a different Expert. You can also ask the Expert to opt out so that you can work with someone else. Please reach out to us if there's anything else you'd like assistance with, specifically with your account so we can further assist you. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962
askanexpertonline.com C.
I WAS TALKING TO A TECHNICIAN AND WAS CUT OFF AND DON'T THINK IT WAS HIS FAULT BUT DIDN'T GET AN ANSWER TO MY QUESTION BECAUSE HE HADN'T FOUND OUT ALL THE QUESTION YET.
Response from Askanexpertonline.comJan 26, 2025
Hello Christen, Thank you for sharing your review of your JustAnswer experience via TrustPilot. Upon review, your Expert has responded to you on your below question: https://admin.justanswer.com/csqna/question?id=r4hrp-second-opinion-hp-officejet-pro-9025e-printer.html Kind regards, Violet JustAnswer Customer Care [email protected]
askanexpertonline.com C.
Needed Instructions about a purchase I made
askanexpertonline.com C.
Very professional and helpful ...unfortunately, was not able to fix problem but confirmed few facts about the issues
Larry W.
Company refunded my $55.00 After my review.
Response from Askanexpertonline.comJan 25, 2025
Hello, We understand your concern and the confusion about those charges. We are happy to look into this. We will reach out to you privately for more information. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962
customer
A simple phone call would have saved over 1 hour. The help was very informative, the system itself is very cumbersome.
Response from Askanexpertonline.comJan 24, 2025
Hello, I'm glad to hear that you got the help you needed. I see your membership is scheduled to renew on February 24th. We look forward to your continued questions and hope you continue having great experiences with our Experts. If you’d like to manage your membership settings, you can visit this link: https://www.justanswer.com/accounthelp. Please don’t hesitate to contact me if you need further assistance. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962