Askanexpertonline.comReviews of askanexpertonline.com

Response from Askanexpertonline.comJun 9, 2025

Hello, Thank you for contacting JustAnswer. I apologize for any inconvenience, It appears that you were trying to contact a different company. You will need to contact them directly for assistance. I have canceled your full payment, and it is showing as 'reversed' on our end. This means that we were able to cancel the transaction before the funds left your account. When this happens, the charge will just disappear from your account because it was never finalized. If you have any concerns or inquiries, feel free to ask, and we'll be more than happy to guide you through it. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-808-0643

Response from Askanexpertonline.comJun 9, 2025

Hello Stan, Thank you for contacting JustAnswer. I apologize for any inconvenience, It appears that you were trying to contact a different company. You will need to contact them directly for assistance. I have canceled your full payment, and it is showing as 'reversed' on our end. This means that we were able to cancel the transaction before the funds left your account. When this happens, the charge will just disappear from your account because it was never finalized. If you have any concerns or inquiries, feel free to ask, and we'll be more than happy to guide you through it. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-808-0643

Response from Askanexpertonline.comJun 7, 2025

Hello, Thank you for sharing your feedback with us. We sincerely apologize for any confusion regarding our membership process. Our goal is to provide clear and transparent information so that our customers can make fully informed decisions. I’m sorry for any confusion, but you have reached JustAnswer, a paid online question-and-answer service. We are not affiliated with any other company like AT&T. We do advertise on search engines like Google, and it is possible that one of our advertisements came up when you were searching the web for an answer to your question. We do not claim to be free in any of our advertisements, on the site, or affiliated with any other company. You will need to contact them directly for further assistance. As a members-only service, we strive to display our terms and pricing prominently on our payment page. After reviewing your account, I noticed that you had agreed to enroll in our monthly membership, which included a recurring fee of $55. This membership provides unlimited questions during your subscription period. Your membership was turned off on June 7, 2025, and the charge has been voided. You won’t receive any further recurring charges. Let me know if there's anything else I can assist you with. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962